Evaluating the Efficiency of Urban Public Transit Enterprises Based on DEA Approach with Preference

Performance evaluation about urban public transport is one of the keys to ensure the developing of urban public transport. As the traditional evaluation model cannot reflect industry policy information and management ideas of administrators. This paper establishes DEA model with preference. And then we use triangular fuzzy numbers to calculate preference restraint cone. After establishing a set of evaluating indicator system, this paper uses DEA method with preference for public transport enterprises performance evaluation. By comparing the results of basic CCR model and the DEA method with preference, we get the advantages of DEA method with preference which can reflect more management information and the decision-maker preferences. Based on the analysis of the efficiencies, bus companies should utilize customer satisfaction as a breakthrough to improve operational efficiency.