Evaluation of Wireless In-flight Entertainment System in Aviation Sector

Supply chain management, which require doing better with less cost and with maximum quality, is one of the most important subjects in the developing aviation world. The aviation industry has many district regulations, complex products and systems. In order to deal with that, aviation companies endeavour to follow recent technologies, to develop new innovation projects and to associate them in supply chain operations effectively. Moreover, airline companies purpose to focus on sustainable development of their systems. Sustainability on the system performance can be supported by adding values to the supply chain operations. Innovation projects contribute to value-adding activities that can support sustainable supply chain management. One of the breakthrough projects in the airline industry is Wireless In-Flight Entertainment (WIFE) system. The project is represented as the most innovative version of in-flight entertainment systems. It enables connectivity of passengers on the internet by their own portable electronic devices (PED). Additionally, the system provides reduction of size, weight and energy consumption. The system also offers passenger satisfaction, cost saving, additional revenue and functional efficiency for airlines. The aim of the study is to evaluate the WIFE system in respect of economic aspect during the management of the supply chain operations. Cost-benefit analysis is envisaged to be employed to compare two different systems in the same research efficiently. The research is planned to be implemented in Turkish Airlines Technic that is a maintenance, repair and overhaul (MRO) company.