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2016 | OriginalPaper | Chapter

Event-Based Recognition of Lived Experiences in User Reviews

Authors : Ehab Hassan, Davide Buscaldi, Aldo Gangemi

Published in: Knowledge Engineering and Knowledge Management

Publisher: Springer International Publishing

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Abstract

User reviews on the web are an important source of opinions on products and services. For a popular product or service, the number of reviews can be large. Therefore, it may be difficult for a potential customer to read all of them and make a decision. We hypothesize and test if lived experiences from reviews may support the confidence of a user in a review. We identify and extract such lived experiences with a novel technique based on machine reading. Our experimental results demonstrate the effectiveness of the technique.

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Footnotes
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Metadata
Title
Event-Based Recognition of Lived Experiences in User Reviews
Authors
Ehab Hassan
Davide Buscaldi
Aldo Gangemi
Copyright Year
2016
Book
Knowledge Engineering and Knowledge Management

Print ISBN: 978-3-319-49003-8

Electronic ISBN: 978-3-319-49004-5

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-49004-5_21

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