Skip to main content
Top

2021 | OriginalPaper | Chapter

Facilitating Knowledge Sharing and Cooperation in Public Procurement by Professional Social Networks—Learnings from the Public Administration and Procurement Network

Author : Ronald Bogaschewsky

Published in: Logistik in Wissenschaft und Praxis

Publisher: Springer Fachmedien Wiesbaden

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Web-based social networks are not only part of the daily life for millions of individuals; they also represent a potentially valuable tool for knowledge sharing, cooperation and communication in the public sector and especially in public procurement. While the usage of open external social media platforms dominates, intra-organizational (IT-based) social networks are still rare and only very few dedicated open social networks for the public sector exist. We introduced the Public Administration and Procurement Network (PAPN), an open web-based social network explicitly for users from the public sector in 2008. This paper presents key learnings from the journey, starting with the go-live more than ten years ago until today with more than 20,000 PAPN users. While doing so, we reflect upon the academic literature in the domain. However, only very few sources address the manifold critical success factors associated with running such a network.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Al-Busaidi, K.A. (2018). “SWOT of social networking sites for group work in government organizations: An exploratory Delphi study from IT managers’ perspective”, VINE: The journal of information and knowledge management systems, Emerald, Bingley (UK), Vol. 44(1), pp. 121–139, DOI: https://doi.org/10.1108/VINE-06-2012-0019. Al-Busaidi, K.A. (2018). “SWOT of social networking sites for group work in government organizations: An exploratory Delphi study from IT managers’ perspective”, VINE: The journal of information and knowledge management systems, Emerald, Bingley (UK), Vol. 44(1), pp. 121–139, DOI: https://​doi.​org/​10.​1108/​VINE-06-2012-0019.
go back to reference Argote, L., McEvily, B., & Reagans, R. (2003). “Managing knowledge in organizations: An integrative framework and review of emerging themes”, Management Science, Informs, Catonsville, MD (USA), Vol. 49 (4), pp. 571–582. Argote, L., McEvily, B., & Reagans, R. (2003). “Managing knowledge in organizations: An integrative framework and review of emerging themes”, Management Science, Informs, Catonsville, MD (USA), Vol. 49 (4), pp. 571–582.
go back to reference Drucker, P.F. (1995). “Managing in a Time of Great Change”, Truman Talley Books, New York, NY (USA). Drucker, P.F. (1995). “Managing in a Time of Great Change”, Truman Talley Books, New York, NY (USA).
go back to reference Feeney, M.K., & Welch, E.W. (2016). “Technology–Task Coupling: Exploring Social Media Use and Managerial Perceptions of E-Government”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 46(2), pp. 162–179, DOI: https://doi.org/10.1177/0275074014547413. Feeney, M.K., & Welch, E.W. (2016). “Technology–Task Coupling: Exploring Social Media Use and Managerial Perceptions of E-Government”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 46(2), pp. 162–179, DOI: https://​doi.​org/​10.​1177/​0275074014547413​.
go back to reference Ford, D., & Thomas, R. (1997). “Technology Strategy in Networks”, in: International Journal of Technology Management, Inderscience Publishers, Olney (UK), Vol. 14, Nos. 6/7/8, pp. 596–612. Ford, D., & Thomas, R. (1997). “Technology Strategy in Networks”, in: International Journal of Technology Management, Inderscience Publishers, Olney (UK), Vol. 14, Nos. 6/7/8, pp. 596–612.
go back to reference Galaskiewicz, J. (1985). “Interorganizational Relations”, Annual Review of Sociology, JSTOR, New York, NY (USA), Vol. 11, pp. 281–304. Galaskiewicz, J. (1985). “Interorganizational Relations”, Annual Review of Sociology, JSTOR, New York, NY (USA), Vol. 11, pp. 281–304.
go back to reference Guo, J., Li, H. & Liu, Y. (2018). “Examining the determinants and outcomes of netizens’ participation behaviors on government social media profiles”, Aslib Journal of Information Management, Emerald, Bingley (UK), Vol. 70(4), pp. 306–325, DOI: https://doi.org/10.1108/AJIM-07-2017-0157. Guo, J., Li, H. & Liu, Y. (2018). “Examining the determinants and outcomes of netizens’ participation behaviors on government social media profiles”, Aslib Journal of Information Management, Emerald, Bingley (UK), Vol. 70(4), pp. 306–325, DOI: https://​doi.​org/​10.​1108/​AJIM-07-2017-0157.
go back to reference Guo, J., Liu, Z., & Liu, Y. (2016). “Key success factors for the launch of government social media platform: Identifying the formation mechanism of continuance intention”, Computers in Human Behavior, Elsevier, Amsterdam (NL), February, Vol. 55, pp. 750–763, DOI: https://doi.org/10.1016/j.chb.2015.10.00. Guo, J., Liu, Z., & Liu, Y. (2016). “Key success factors for the launch of government social media platform: Identifying the formation mechanism of continuance intention”, Computers in Human Behavior, Elsevier, Amsterdam (NL), February, Vol. 55, pp. 750–763, DOI: https://​doi.​org/​10.​1016/​j.​chb.​2015.​10.​00.
go back to reference Hall, R.H. (1999). “Organizations: Structures, Processes, and Outcomes”, Upper Saddle River, NJ (USA), Prentice Hall. Hall, R.H. (1999). “Organizations: Structures, Processes, and Outcomes”, Upper Saddle River, NJ (USA), Prentice Hall.
go back to reference Hatmaker, D.M., & Park, H.H. (2014). “Who Are All These People? Longitudinal Changes in New Employee Social Networks Within a State Agency”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 44(6), pp. 718–739, DOI: https://doi.org/10.1177/0275074013481843. Hatmaker, D.M., & Park, H.H. (2014). “Who Are All These People? Longitudinal Changes in New Employee Social Networks Within a State Agency”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 44(6), pp. 718–739, DOI: https://​doi.​org/​10.​1177/​0275074013481843​.
go back to reference Lee, J., & Kim, S. (2011). “Exploring the Role of Social Networks in Affective Organizational Commitment: Network Centrality, Strength of Ties, and Structural Holes”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 41(2), pp. 205–223, DOI: https://doi.org/10.1177/0275074010373803. Lee, J., & Kim, S. (2011). “Exploring the Role of Social Networks in Affective Organizational Commitment: Network Centrality, Strength of Ties, and Structural Holes”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 41(2), pp. 205–223, DOI: https://​doi.​org/​10.​1177/​0275074010373803​.
go back to reference Lee, Y., & Park, S. (2016). “Design of a Government Collaboration Service Map by Big Data Analytics”, Procedia Computer Science, Elsevier, Amsterdam (NL), Vol. 91, pp. 751–760. Lee, Y., & Park, S. (2016). “Design of a Government Collaboration Service Map by Big Data Analytics”, Procedia Computer Science, Elsevier, Amsterdam (NL), Vol. 91, pp. 751–760.
go back to reference McGuire, M. (2016). “Collaborative Public Management: Assessing What We Know and How We Know It”, Public Administration Review, Wiley, Hoboken, NJ (USA), Special Issue, pp. 33–43. McGuire, M. (2016). “Collaborative Public Management: Assessing What We Know and How We Know It”, Public Administration Review, Wiley, Hoboken, NJ (USA), Special Issue, pp. 33–43.
go back to reference Mischen, P.A., & Jackson, S.K. (2008). “Connecting the dots: Applying complexity theory, knowledge management and social network analysis to policy implementation”, Public Administration Quarterly, Southern Public Administration Education Foundation, Towson, MD (USA), Fall Vol. 32(8), pp. 314–338. Mischen, P.A., & Jackson, S.K. (2008). “Connecting the dots: Applying complexity theory, knowledge management and social network analysis to policy implementation”, Public Administration Quarterly, Southern Public Administration Education Foundation, Towson, MD (USA), Fall Vol. 32(8), pp. 314–338.
go back to reference Moynihan, D.P., & Panday, S.K. (2007). “The Ties that Bind: Social Networks, Person-Organization Value Fit, and Turnover Intention”, Journal of Public Administration Research and Theory, Oxford University Press, Oxford (UK), Vol. 18(2), pp. 205–227, DOI: https://doi.org/10.1093/jopart/mum013. Moynihan, D.P., & Panday, S.K. (2007). “The Ties that Bind: Social Networks, Person-Organization Value Fit, and Turnover Intention”, Journal of Public Administration Research and Theory, Oxford University Press, Oxford (UK), Vol. 18(2), pp. 205–227, DOI: https://​doi.​org/​10.​1093/​jopart/​mum013.
go back to reference Moyson, S. et al. (2018). “Organizational Socialization in Public Administration Research: A Systematic Review and Directions for Future Research”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 48(6), pp. 610–627, DOI: https://doi.org/10.1177/0275074017696160. Moyson, S. et al. (2018). “Organizational Socialization in Public Administration Research: A Systematic Review and Directions for Future Research”, American Review of Public Administration, Sage, Thousand Oaks, CA (USA), Vol. 48(6), pp. 610–627, DOI: https://​doi.​org/​10.​1177/​0275074017696160​.
go back to reference Müller, L. et al. (2014). „Ein soziales Netzwerk als internes Kommunikationsmittel für die öffentliche Verwaltung. Potenziale, Herausforderungen und Realisierungsoptionen auf dem Weg zur vernetzten Organisation“, Fraunhofer Institut für Offene Kommunikationssysteme, Berlin. Müller, L. et al. (2014). „Ein soziales Netzwerk als internes Kommunikationsmittel für die öffentliche Verwaltung. Potenziale, Herausforderungen und Realisierungsoptionen auf dem Weg zur vernetzten Organisation“, Fraunhofer Institut für Offene Kommunikationssysteme, Berlin.
go back to reference Powell, W. (1998). “Learning from Collaboration: Knowledge and Networks in the Biotechnology and Pharmaceutical Industries”, California Management Review, Sage, Thousand Oaks, CA (USA), Vol. 40(3), pp. 228–240. Powell, W. (1998). “Learning from Collaboration: Knowledge and Networks in the Biotechnology and Pharmaceutical Industries”, California Management Review, Sage, Thousand Oaks, CA (USA), Vol. 40(3), pp. 228–240.
go back to reference Powell, W., Koput, K.W., & Smith-Doerr, L. (1996). “Interorganizational Collaboration and the Locus of Innovation: Networks of Learning in Biotechnology”, Administrative Science Quarterly, Elsevier, Amsterdam (NL), Vol. 41(1), pp. 116–145. Powell, W., Koput, K.W., & Smith-Doerr, L. (1996). “Interorganizational Collaboration and the Locus of Innovation: Networks of Learning in Biotechnology”, Administrative Science Quarterly, Elsevier, Amsterdam (NL), Vol. 41(1), pp. 116–145.
go back to reference Reongtam, S., Nurmandi, A. & Almarez, D.N. (2017). “Does social media transform city government? A case study of three ASEAN cities: Bandung, Indonesia, Iligan, Philippines and Pukhet, Thailand”, Transforming Government: People, Process and Policy, Emerald, Bingley (UK), Vol. 11(3), pp. 343–376, DOI: https://doi.org/10.1108/TG-10-2016-0071. Reongtam, S., Nurmandi, A. & Almarez, D.N. (2017). “Does social media transform city government? A case study of three ASEAN cities: Bandung, Indonesia, Iligan, Philippines and Pukhet, Thailand”, Transforming Government: People, Process and Policy, Emerald, Bingley (UK), Vol. 11(3), pp. 343–376, DOI: https://​doi.​org/​10.​1108/​TG-10-2016-0071.
go back to reference Schellong, A.R.M. (2008). “Government 2.0: An exploratory study of social networking services in Japanese local government”, Transforming Government: People, Process and Policy, Emerald, Bingley (UK), Vol. 2(4), pp. 225–242, DOI: https://doi.org/10.1108/17506160810917936. Schellong, A.R.M. (2008). “Government 2.0: An exploratory study of social networking services in Japanese local government”, Transforming Government: People, Process and Policy, Emerald, Bingley (UK), Vol. 2(4), pp. 225–242, DOI: https://​doi.​org/​10.​1108/​1750616081091793​6.
go back to reference Siciliano, M.P. (2017). “Ignoring the Experts: Networks and Organizational Learning in the Public Sector”, Journal of Public Administration Research and Theory, Oxford University Press, Oxford (UK), Vol. 27(1), pp. 104–119, DOI: https://doi.org/10.1093/jopart/muw052. Siciliano, M.P. (2017). “Ignoring the Experts: Networks and Organizational Learning in the Public Sector”, Journal of Public Administration Research and Theory, Oxford University Press, Oxford (UK), Vol. 27(1), pp. 104–119, DOI: https://​doi.​org/​10.​1093/​jopart/​muw052.
go back to reference Szulanski, G. (1996). “Exploring internal stickiness: Impediments to the transfer of best practice within the firm”, Strategic Management Journal, Special Issue: Knowledge and the Firm, Wiley, Hoboken, NJ (USA), Vol. 17, pp. 27–43 Szulanski, G. (1996). “Exploring internal stickiness: Impediments to the transfer of best practice within the firm”, Strategic Management Journal, Special Issue: Knowledge and the Firm, Wiley, Hoboken, NJ (USA), Vol. 17, pp. 27–43
go back to reference Thurow, L.C. (1997). “Needed: A New System of Intellectual Property Rights”, in: Harvard Business Review, Harvard Business Publishing, Brighton, MA (USA), Sept.–Oct., pp. 95–103. Thurow, L.C. (1997). “Needed: A New System of Intellectual Property Rights”, in: Harvard Business Review, Harvard Business Publishing, Brighton, MA (USA), Sept.–Oct., pp. 95–103.
go back to reference Wallmeier, F., Helmig, B., & Feeney, M.K. (2018). “Knowledge Construction in Public Administration: A Discourse Analysis of Public Value”, Public Administration Review, Wiley, Hoboken, NJ (USA), (Pre-Online Version), DOI: https://doi.org/10.1111/puar.13005. Wallmeier, F., Helmig, B., & Feeney, M.K. (2018). “Knowledge Construction in Public Administration: A Discourse Analysis of Public Value”, Public Administration Review, Wiley, Hoboken, NJ (USA), (Pre-Online Version), DOI: https://​doi.​org/​10.​1111/​puar.​13005.
go back to reference Wang, C., & Medaglia, R. (2017). “Governments’ social media use for external collaboration Juggling time, task, team, and transition, with technology”, Transforming Government: People, Process and Policy, Emerald, Bingley (UK), Vol. 11(4), pp. 572–595, DOI: https://doi.org/10.1108/TG-02-2017-0009. Wang, C., & Medaglia, R. (2017). “Governments’ social media use for external collaboration Juggling time, task, team, and transition, with technology”, Transforming Government: People, Process and Policy, Emerald, Bingley (UK), Vol. 11(4), pp. 572–595, DOI: https://​doi.​org/​10.​1108/​TG-02-2017-0009.
Metadata
Title
Facilitating Knowledge Sharing and Cooperation in Public Procurement by Professional Social Networks—Learnings from the Public Administration and Procurement Network
Author
Ronald Bogaschewsky
Copyright Year
2021
DOI
https://doi.org/10.1007/978-3-658-33480-2_15

Premium Partner