Skip to main content
Top
Published in: Global Journal of Flexible Systems Management 1/2023

15-02-2024 | INVITED PAPER

Financial Distress and Resilience in the Hospitality Industry: Learnings from a Fijian Resort

Authors: Avanish Kumar Shukla, Arun A. Elias

Published in: Global Journal of Flexible Systems Management | Special Issue 1/2023

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The global upheaval caused by the coronavirus pandemic posed unprecedented challenges for various industries and organisations. Among one of the most severely impacted were those in the hospitality sector, grappling with distinctive adversities to ensure their survival. This research delves into the financial hardships faced by the hospitality sector in the Pacific, with a specific focus on strategies employed for resilience. Utilising a qualitative methodology, the study offers a narrative drawn from the experiences of a luxury resort in Fiji. The insights derived from this investigation contribute to a framework for building resilience during times of uncertainty. This framework, rooted in a case study, stands poised to guide other organisations facing similar crises by pinpointing essential activities and formulating pertinent strategies and operational plans.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Acharya, V. V., & Steffen, S. (2020). The risk of being a fallen angel and the corporate dash for cash in the midst of COVID. The Review of Corporate Finance Studies, 9(3), 430–471.CrossRef Acharya, V. V., & Steffen, S. (2020). The risk of being a fallen angel and the corporate dash for cash in the midst of COVID. The Review of Corporate Finance Studies, 9(3), 430–471.CrossRef
go back to reference Antunes, F., Pereira, L. F., Dias, Á. L., & da Silva, R. V. (2023). Flexible labour policies as competitive advantage. Global Journal of Flexible Systems Management, 24, 1–28.CrossRef Antunes, F., Pereira, L. F., Dias, Á. L., & da Silva, R. V. (2023). Flexible labour policies as competitive advantage. Global Journal of Flexible Systems Management, 24, 1–28.CrossRef
go back to reference Assaf, A. G., & Tsionas, M. (2018). Measuring hotel performance: Toward more rigorous evidence in both scope and methods. Tourism Management, 69, 69–87.CrossRef Assaf, A. G., & Tsionas, M. (2018). Measuring hotel performance: Toward more rigorous evidence in both scope and methods. Tourism Management, 69, 69–87.CrossRef
go back to reference Batat, W. (2022). Consumers’ perceptions of food ethics in luxury dining. Journal of Services Marketing, 36(5), 754–766.CrossRef Batat, W. (2022). Consumers’ perceptions of food ethics in luxury dining. Journal of Services Marketing, 36(5), 754–766.CrossRef
go back to reference Baum, T. (2019). Does the hospitality industry need or deserve talent? International Journal of Contemporary Hospitality Management, 31(10), 3823–3837.CrossRef Baum, T. (2019). Does the hospitality industry need or deserve talent? International Journal of Contemporary Hospitality Management, 31(10), 3823–3837.CrossRef
go back to reference Baum, T., & Hai, N. T. T. (2020). Hospitality, tourism, human rights and the impact of COVID-19. International Journal of Contemporary Hospitality Management, 32(7), 2397–2407.CrossRef Baum, T., & Hai, N. T. T. (2020). Hospitality, tourism, human rights and the impact of COVID-19. International Journal of Contemporary Hospitality Management, 32(7), 2397–2407.CrossRef
go back to reference Becerril-Castrillejo, I., & Muñoz-Gallego, P. A. (2022). Influence of habitual level of consumption on willingness to pay: A satiation, sensitization, and habituation approach. International Journal of Hospitality Management, 103, 103210.CrossRef Becerril-Castrillejo, I., & Muñoz-Gallego, P. A. (2022). Influence of habitual level of consumption on willingness to pay: A satiation, sensitization, and habituation approach. International Journal of Hospitality Management, 103, 103210.CrossRef
go back to reference Broadus, R. N. (1987). Toward a definition of “bibliometrics.” Scientometrics, 12, 373–379.CrossRef Broadus, R. N. (1987). Toward a definition of “bibliometrics.” Scientometrics, 12, 373–379.CrossRef
go back to reference Butler, R. W. (Ed.). (2017). Tourism and resilience. CABI. Butler, R. W. (Ed.). (2017). Tourism and resilience. CABI.
go back to reference Cepni, O. (2023). Does vaccination help to reduce financial stress on tourism subsectors? Tourism Economics, 29(7), 1937–1946.CrossRef Cepni, O. (2023). Does vaccination help to reduce financial stress on tourism subsectors? Tourism Economics, 29(7), 1937–1946.CrossRef
go back to reference Che Ahmat, N. H., Kim, J., & Arendt, S. W. (2023). Examining the impact of minimum wage policy on hospitality financial performance using event study method. International Journal of Hospitality & Tourism Administration, 24(1), 98–122.CrossRef Che Ahmat, N. H., Kim, J., & Arendt, S. W. (2023). Examining the impact of minimum wage policy on hospitality financial performance using event study method. International Journal of Hospitality & Tourism Administration, 24(1), 98–122.CrossRef
go back to reference Chien, G. C., & Law, R. (2003). The impact of the severe acute respiratory syndrome on hotels: A case study of Hong Kong. International Journal of Hospitality Management, 22(3), 327–332.PubMedPubMedCentralCrossRef Chien, G. C., & Law, R. (2003). The impact of the severe acute respiratory syndrome on hotels: A case study of Hong Kong. International Journal of Hospitality Management, 22(3), 327–332.PubMedPubMedCentralCrossRef
go back to reference Clark, J., Mauck, N., & Pruitt, S. W. (2021). The financial impact of COVID-19: Evidence from an event study of global hospitality firms. Research in International Business and Finance, 58, 101452.PubMedPubMedCentralCrossRef Clark, J., Mauck, N., & Pruitt, S. W. (2021). The financial impact of COVID-19: Evidence from an event study of global hospitality firms. Research in International Business and Finance, 58, 101452.PubMedPubMedCentralCrossRef
go back to reference Cochrane, J. (2010). The sphere of tourism resilience. Tourism Recreation Research, 35(2), 173–185.CrossRef Cochrane, J. (2010). The sphere of tourism resilience. Tourism Recreation Research, 35(2), 173–185.CrossRef
go back to reference Connell, J. (2021). COVID-19 and tourism in Pacific SIDS: Lessons from Fiji, Vanuatu and Samoa? The round Table, 110(1), 149–158.CrossRef Connell, J. (2021). COVID-19 and tourism in Pacific SIDS: Lessons from Fiji, Vanuatu and Samoa? The round Table, 110(1), 149–158.CrossRef
go back to reference Crespí-Cladera, R., Martín-Oliver, A., & Pascual-Fuster, B. (2021). Financial distress in the hospitality industry during the Covid-19 disaster. Tourism Management, 85, 104301.CrossRef Crespí-Cladera, R., Martín-Oliver, A., & Pascual-Fuster, B. (2021). Financial distress in the hospitality industry during the Covid-19 disaster. Tourism Management, 85, 104301.CrossRef
go back to reference Dahal, S., & Wagle, S. (2020). Rapid policy appraisal on employment, MSMEs and the informal sector in Fiji in the time of Covid-19. Dahal, S., & Wagle, S. (2020). Rapid policy appraisal on employment, MSMEs and the informal sector in Fiji in the time of Covid-19.
go back to reference Dahles, H., & Susilowati, T. P. (2015). Business resilience in times of growth and crisis. Annals of Tourism Research, 51, 34–50.CrossRef Dahles, H., & Susilowati, T. P. (2015). Business resilience in times of growth and crisis. Annals of Tourism Research, 51, 34–50.CrossRef
go back to reference De la Gala-Velásquez, B., Hurtado-Palomino, A., & Arredondo-Salas, A. Y. (2023). Organisational flexibility and innovation performance: The moderating role of management support. Global Journal of Flexible Systems Management, 24(2), 219–234.CrossRef De la Gala-Velásquez, B., Hurtado-Palomino, A., & Arredondo-Salas, A. Y. (2023). Organisational flexibility and innovation performance: The moderating role of management support. Global Journal of Flexible Systems Management, 24(2), 219–234.CrossRef
go back to reference De Feis, G. L., & Grunewald, D. (2022). Integrated case for COVID-19: Hospitality management, finance, marketing, strategy, and sustainability–“Good ‘Ol Camp Teddy amidst the COVID pandemic”. The CASE Journal, 18(5), 688–708.CrossRef De Feis, G. L., & Grunewald, D. (2022). Integrated case for COVID-19: Hospitality management, finance, marketing, strategy, and sustainability–“Good ‘Ol Camp Teddy amidst the COVID pandemic”. The CASE Journal, 18(5), 688–708.CrossRef
go back to reference Dewally, M., & Gordon, R. (2022). Financial impact of partnerships on hospitality firms. Annals of Tourism Research, 95, 103435.CrossRef Dewally, M., & Gordon, R. (2022). Financial impact of partnerships on hospitality firms. Annals of Tourism Research, 95, 103435.CrossRef
go back to reference Dogru, T., McGinley, S., Sharma, A., Isık, C., & Hanks, L. (2023). Employee turnover dynamics in the hospitality industry vs. the overall economy. Tourism Management, 99, 104783.CrossRef Dogru, T., McGinley, S., Sharma, A., Isık, C., & Hanks, L. (2023). Employee turnover dynamics in the hospitality industry vs. the overall economy. Tourism Management, 99, 104783.CrossRef
go back to reference Dombey, O. (2003). The effects of SARS on the Chinese tourism industry. Journal of Vacation Marketing, 10(1), 4–10.CrossRef Dombey, O. (2003). The effects of SARS on the Chinese tourism industry. Journal of Vacation Marketing, 10(1), 4–10.CrossRef
go back to reference Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296.CrossRef Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296.CrossRef
go back to reference Elias, A. A. (2022b). Multi-stakeholder participation for achieving sustainable development goals: A systems thinking approach. In Tauringana, V., & Moses, O. (Eds.) Environmental sustainability and agenda 2030 (Advances in Environmental accounting & management, Vol. 10), Emerald Publishing Limited, Bingley, pp. 45–65. Elias, A. A. (2022b). Multi-stakeholder participation for achieving sustainable development goals: A systems thinking approach. In Tauringana, V., & Moses, O. (Eds.) Environmental sustainability and agenda 2030 (Advances in Environmental accounting & management, Vol. 10), Emerald Publishing Limited, Bingley, pp. 45–65.
go back to reference Elias, A. A. (2021). Kerala’s innovations and flexibility for Covid-19 recovery: Storytelling using systems thinking. Global Journal of Flexible Systems Management, 22(Suppl 1), 33–43.PubMedCentralCrossRef Elias, A. A. (2021). Kerala’s innovations and flexibility for Covid-19 recovery: Storytelling using systems thinking. Global Journal of Flexible Systems Management, 22(Suppl 1), 33–43.PubMedCentralCrossRef
go back to reference Elias, A. A., Donadelli, F., Paiva, E., & Bacic Araujo, P. (2021). Analysing the complexities of sustainable wood supply chain in the amazon: A systems thinking approach. The International Journal of Logistics Management, 32(4), 1481–1505.CrossRef Elias, A. A., Donadelli, F., Paiva, E., & Bacic Araujo, P. (2021). Analysing the complexities of sustainable wood supply chain in the amazon: A systems thinking approach. The International Journal of Logistics Management, 32(4), 1481–1505.CrossRef
go back to reference El-Said, O. A., Smith, M., Al-Yafaei, Y., & Salam, S. A. A. (2023). From complexity to evolution: Mapping resilience management practices in the hospitality industry during the COVID-19 crisis. International Journal of Hospitality Management, 110, 103435.PubMedPubMedCentralCrossRef El-Said, O. A., Smith, M., Al-Yafaei, Y., & Salam, S. A. A. (2023). From complexity to evolution: Mapping resilience management practices in the hospitality industry during the COVID-19 crisis. International Journal of Hospitality Management, 110, 103435.PubMedPubMedCentralCrossRef
go back to reference Engeset, A. B. (2020). “For better or for worse”–the role of family ownership in the resilience of rural hospitality firms. Scandinavian Journal of Hospitality and Tourism, 20(1), 68–84.CrossRef Engeset, A. B. (2020). “For better or for worse”–the role of family ownership in the resilience of rural hospitality firms. Scandinavian Journal of Hospitality and Tourism, 20(1), 68–84.CrossRef
go back to reference Falk, M., & Lin, X. (2018). Income elasticity of overnight stays over seven decades. Tourism Economics, 24(8), 1015–1028.CrossRef Falk, M., & Lin, X. (2018). Income elasticity of overnight stays over seven decades. Tourism Economics, 24(8), 1015–1028.CrossRef
go back to reference Folke, C., Carpenter, S. R., Walker, B., Scheffer, M., Chapin, T., & Rockström, J. (2010). Resilience thinking: Integrating resilience, adaptability and transformability. Ecology and society, 15(4). Folke, C., Carpenter, S. R., Walker, B., Scheffer, M., Chapin, T., & Rockström, J. (2010). Resilience thinking: Integrating resilience, adaptability and transformability. Ecology and society, 15(4).
go back to reference Frolova, E. V., Rogach, O. V., Ryabova, T. M., & Medvedeva, N. V. (2020). Consumption of impressions: A new approach to the formation of tourist attractiveness of Russian territories. Journal of Environmental Management & Tourism, 11(6), 1338–1346. Frolova, E. V., Rogach, O. V., Ryabova, T. M., & Medvedeva, N. V. (2020). Consumption of impressions: A new approach to the formation of tourist attractiveness of Russian territories. Journal of Environmental Management & Tourism, 11(6), 1338–1346.
go back to reference Gamage, A., Pyke, J., & de Lacy, T. (2023). Building resilience and sustainable HRM in the visitor economy: An uneasy relationship. Journal of Hospitality and Tourism Management. Gamage, A., Pyke, J., & de Lacy, T. (2023). Building resilience and sustainable HRM in the visitor economy: An uneasy relationship. Journal of Hospitality and Tourism Management.
go back to reference Holling, C. S. (1973). Resilience and stability of ecological systems. Annual Review of Ecology and Systematics, 4(1), 1–23.CrossRef Holling, C. S. (1973). Resilience and stability of ecological systems. Annual Review of Ecology and Systematics, 4(1), 1–23.CrossRef
go back to reference Holling, C. S. (1996). Engineering resilience versus ecological resilience. Engineering within Ecological Constraints, 31(1996), 32. Holling, C. S. (1996). Engineering resilience versus ecological resilience. Engineering within Ecological Constraints, 31(1996), 32.
go back to reference Hua, N. (2016). E-commerce performance in hospitality and tourism. International Journal of Contemporary Hospitality Management, 28(9), 2052–2079.CrossRef Hua, N. (2016). E-commerce performance in hospitality and tourism. International Journal of Contemporary Hospitality Management, 28(9), 2052–2079.CrossRef
go back to reference Hyde, K. F. (2000). Recognising deductive processes in qualitative research. Qualitative Market Research: An International Journal, 3(2), 82–90.CrossRef Hyde, K. F. (2000). Recognising deductive processes in qualitative research. Qualitative Market Research: An International Journal, 3(2), 82–90.CrossRef
go back to reference Ikram, M., & Sayagh, Y. (2023). The consequences of COVID-19 disruption on sustainable economy in the top 30 high-tech innovative countries. Global Journal of Flexible Systems Management, 24(2), 247–269.PubMedPubMedCentralCrossRef Ikram, M., & Sayagh, Y. (2023). The consequences of COVID-19 disruption on sustainable economy in the top 30 high-tech innovative countries. Global Journal of Flexible Systems Management, 24(2), 247–269.PubMedPubMedCentralCrossRef
go back to reference Julião, J., Gaspar, M., Farinha, L., & Trindade, M. A. (2023). Sharing economy in the new hospitality: Consumer perspective. Journal of Hospitality and Tourism Insights, 6(4), 1447–1463.CrossRef Julião, J., Gaspar, M., Farinha, L., & Trindade, M. A. (2023). Sharing economy in the new hospitality: Consumer perspective. Journal of Hospitality and Tourism Insights, 6(4), 1447–1463.CrossRef
go back to reference Kahveci, E. (2023). Business strategies for small-and medium-sized tourism enterprises during COVID-19: A developing country case. Journal of Hospitality and Tourism Insights, 6(4), 1569–1593.CrossRef Kahveci, E. (2023). Business strategies for small-and medium-sized tourism enterprises during COVID-19: A developing country case. Journal of Hospitality and Tourism Insights, 6(4), 1569–1593.CrossRef
go back to reference Kim, Y. R., Liu, A., & Williams, A. M. (2021). Competitiveness in the visitor economy: A systematic literature review. Tourism Economics, 28(3), 817–842.CrossRef Kim, Y. R., Liu, A., & Williams, A. M. (2021). Competitiveness in the visitor economy: A systematic literature review. Tourism Economics, 28(3), 817–842.CrossRef
go back to reference Li, B., Zhang, T., Chen, Y., & Hua, N. (2022). The learning model of crisis management: The COVID-19 case in the hospitality industry. Consumer Behavior in Tourism and Hospitality, 17(4), 468–490.CrossRef Li, B., Zhang, T., Chen, Y., & Hua, N. (2022). The learning model of crisis management: The COVID-19 case in the hospitality industry. Consumer Behavior in Tourism and Hospitality, 17(4), 468–490.CrossRef
go back to reference Liu, X. (2023). Tourism development, environmental regulations, and natural resource management: Evidence from G20 countries. Resources Policy, 86, 104224.CrossRef Liu, X. (2023). Tourism development, environmental regulations, and natural resource management: Evidence from G20 countries. Resources Policy, 86, 104224.CrossRef
go back to reference Ma, X., Xu, X., & Hu, J. (2023). Does pro-customer behavior always do the trick? An investigation of pro-customer deviance. International Journal of Hospitality Management, 114, 103552.CrossRef Ma, X., Xu, X., & Hu, J. (2023). Does pro-customer behavior always do the trick? An investigation of pro-customer deviance. International Journal of Hospitality Management, 114, 103552.CrossRef
go back to reference Mackay, J., Munoz, A., & Pepper, M. (2020). Conceptualising redundancy and flexibility towards supply chain robustness and resilience. Journal of Risk Research, 23(12), 1541–1561.CrossRef Mackay, J., Munoz, A., & Pepper, M. (2020). Conceptualising redundancy and flexibility towards supply chain robustness and resilience. Journal of Risk Research, 23(12), 1541–1561.CrossRef
go back to reference Mackay, J., Pepper, M., & Munoz, A. (2023). Disruptions, systems and individual agents—exploring the intersections. Systems Research and Behavioral Science, 40(1), 43–60.CrossRef Mackay, J., Pepper, M., & Munoz, A. (2023). Disruptions, systems and individual agents—exploring the intersections. Systems Research and Behavioral Science, 40(1), 43–60.CrossRef
go back to reference Magis, K. (2010). Community resilience: An indicator of social sustainability. Society and Natural Resources, 23(5), 401–416.CrossRef Magis, K. (2010). Community resilience: An indicator of social sustainability. Society and Natural Resources, 23(5), 401–416.CrossRef
go back to reference Marsden, A., & Sibly, H. (2020). An investigation of the determinants of profitability in a short-stay accommodation market. Australian Economic Review, 53(4), 539–553.CrossRef Marsden, A., & Sibly, H. (2020). An investigation of the determinants of profitability in a short-stay accommodation market. Australian Economic Review, 53(4), 539–553.CrossRef
go back to reference McDowell, E., Pepper, M., & Munoz Aneiros, A. (2022). Towards a theory of self-organizing supply chain clusters. Systems Research and Behavioral Science, 40(1), 88–100.CrossRef McDowell, E., Pepper, M., & Munoz Aneiros, A. (2022). Towards a theory of self-organizing supply chain clusters. Systems Research and Behavioral Science, 40(1), 88–100.CrossRef
go back to reference Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226–256.CrossRef Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226–256.CrossRef
go back to reference Mousa, M., Arslan, A., & Abdelgaffar, H. (2023). Psychological contract of employees in family-owned hotels: the role of talent management practices. Journal of Family Business Management, (ahead-of-print). Mousa, M., Arslan, A., & Abdelgaffar, H. (2023). Psychological contract of employees in family-owned hotels: the role of talent management practices. Journal of Family Business Management, (ahead-of-print).
go back to reference Munasinghe, S., Powell, L., Herath, H. M., & Frey, R. A. (2022). Lessons for resilience building in tourism and hospitality: The case of New Zealand. Worldwide Hospitality and Tourism Themes, 14(6), 604–609.CrossRef Munasinghe, S., Powell, L., Herath, H. M., & Frey, R. A. (2022). Lessons for resilience building in tourism and hospitality: The case of New Zealand. Worldwide Hospitality and Tourism Themes, 14(6), 604–609.CrossRef
go back to reference Musavengane, R., Woyo, E., & Chawarura, W. (2023). Crisis management and resilience of small to medium tourism enterprises in a distressed destination. Tourism Review International, 27(1), 1–17.CrossRef Musavengane, R., Woyo, E., & Chawarura, W. (2023). Crisis management and resilience of small to medium tourism enterprises in a distressed destination. Tourism Review International, 27(1), 1–17.CrossRef
go back to reference Nicolau, J. L. (2005). Leveraging profit from the fixed-variable cost ratio: The case of new hotels in Spain. Tourism Management, 26(1), 105–111.CrossRef Nicolau, J. L. (2005). Leveraging profit from the fixed-variable cost ratio: The case of new hotels in Spain. Tourism Management, 26(1), 105–111.CrossRef
go back to reference Novelli, M., Burgess, L. G., Jones, A., & Ritchie, B. W. (2018). ‘No Ebola… still doomed’–the Ebola-induced tourism crisis. Annals of Tourism Research, 70, 76–87.PubMedPubMedCentralCrossRef Novelli, M., Burgess, L. G., Jones, A., & Ritchie, B. W. (2018). ‘No Ebola… still doomed’–the Ebola-induced tourism crisis. Annals of Tourism Research, 70, 76–87.PubMedPubMedCentralCrossRef
go back to reference Piga, C. A., Abrate, G., Viglia, G., & De Canio, F. (2021). How the hospitality industry reacts to COVID-19: Structural, managerial and tactical factors. Journal of Revenue and Pricing Management, 1–14. Piga, C. A., Abrate, G., Viglia, G., & De Canio, F. (2021). How the hospitality industry reacts to COVID-19: Structural, managerial and tactical factors. Journal of Revenue and Pricing Management, 1–14.
go back to reference Ponting, S. S. A., & Dillette, A. (2023). Diversity, equity, and inclusion practices: A Delphi study to build a consensus in hospitality and tourism organizations. International Journal of Contemporary Hospitality Management. Ponting, S. S. A., & Dillette, A. (2023). Diversity, equity, and inclusion practices: A Delphi study to build a consensus in hospitality and tourism organizations. International Journal of Contemporary Hospitality Management.
go back to reference Prayag, G. (2018). Symbiotic relationship or not? Understanding resilience and crisis management in tourism. Tourism Management Perspectives, 25, 133–135.CrossRef Prayag, G. (2018). Symbiotic relationship or not? Understanding resilience and crisis management in tourism. Tourism Management Perspectives, 25, 133–135.CrossRef
go back to reference Prayag, G. (2023). Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies? Journal of Hospitality and Tourism Management, 54, 513–520.CrossRef Prayag, G. (2023). Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies? Journal of Hospitality and Tourism Management, 54, 513–520.CrossRef
go back to reference Prayag, G., & Dassanayake, D. C. (2023). Tourism employee resilience, organizational resilience and financial performance: The role of creative self-efficacy. Journal of Sustainable Tourism, 31(10), 2312–2336.CrossRef Prayag, G., & Dassanayake, D. C. (2023). Tourism employee resilience, organizational resilience and financial performance: The role of creative self-efficacy. Journal of Sustainable Tourism, 31(10), 2312–2336.CrossRef
go back to reference Purwati, A. A. (2021). Innovation capability as a mediation in the relationship of social capital and entrepreneurial leadership behavior on the performance of culinary and hospitality sectors’ SMEs in Pekanbaru, Indonesia. Economic Annals-XXI, 193. Purwati, A. A. (2021). Innovation capability as a mediation in the relationship of social capital and entrepreneurial leadership behavior on the performance of culinary and hospitality sectors’ SMEs in Pekanbaru, Indonesia. Economic Annals-XXI, 193.
go back to reference Rabiul, M. K., Hasan, M. K., Miraz, M. H., & Karim, R. A. (2023). Motivating language and employees’ need satisfaction to service quality: Conservation of resources and speech act theories. Management Research Review. Rabiul, M. K., Hasan, M. K., Miraz, M. H., & Karim, R. A. (2023). Motivating language and employees’ need satisfaction to service quality: Conservation of resources and speech act theories. Management Research Review.
go back to reference Rai, S. S., Rai, S., & Singh, N. K. (2021). Organizational resilience and social-economic sustainability: COVID-19 perspective. Environment, Development and Sustainability, 23, 12006–12023.PubMedPubMedCentralCrossRef Rai, S. S., Rai, S., & Singh, N. K. (2021). Organizational resilience and social-economic sustainability: COVID-19 perspective. Environment, Development and Sustainability, 23, 12006–12023.PubMedPubMedCentralCrossRef
go back to reference Ritchie, B. W., & Jiang, Y. (2021). Risk, crisis and disaster management in hospitality and tourism: A comparative review. International Journal of Contemporary Hospitality Management, 33(10), 3465–3493.CrossRef Ritchie, B. W., & Jiang, Y. (2021). Risk, crisis and disaster management in hospitality and tourism: A comparative review. International Journal of Contemporary Hospitality Management, 33(10), 3465–3493.CrossRef
go back to reference Saboori, B., Ghaderi, Z., & Soleymani, A. (2023). A revised perspective on tourism-economic growth nexus, exploring tourism market diversification. Tourism Economics, 29(7), 1812–1835.CrossRef Saboori, B., Ghaderi, Z., & Soleymani, A. (2023). A revised perspective on tourism-economic growth nexus, exploring tourism market diversification. Tourism Economics, 29(7), 1812–1835.CrossRef
go back to reference Sainaghi, R., Phillips, P., & Zavarrone, E. (2017). Performance measurement in tourism firms: A content analytical meta-approach. Tourism Management, 59, 36–56.CrossRef Sainaghi, R., Phillips, P., & Zavarrone, E. (2017). Performance measurement in tourism firms: A content analytical meta-approach. Tourism Management, 59, 36–56.CrossRef
go back to reference Sánchez-García, J. Y., Núñez-Ríos, J. E., López-Hernández, C., & Rodríguez-Magaña, A. (2023). Modeling organizational resilience in SMEs: A system dynamics approach. Global Journal of Flexible Systems Management, 24(1), 29–50CrossRef Sánchez-García, J. Y., Núñez-Ríos, J. E., López-Hernández, C., & Rodríguez-Magaña, A. (2023). Modeling organizational resilience in SMEs: A system dynamics approach. Global Journal of Flexible Systems Management, 24(1), 29–50CrossRef
go back to reference Shamsudin, F. M., Bani-Melhem, S., Abukhait, R., Pillai, R., & Quratulain, S. (2023). The role of leader favoritism, unfairness, and employability in employee psychological withdrawal behavior. Business Ethics, the Environment & Responsibility, 32(4), 1185–1200.CrossRef Shamsudin, F. M., Bani-Melhem, S., Abukhait, R., Pillai, R., & Quratulain, S. (2023). The role of leader favoritism, unfairness, and employability in employee psychological withdrawal behavior. Business Ethics, the Environment & Responsibility, 32(4), 1185–1200.CrossRef
go back to reference Sharma, V., & Bhat, D. A. R. (2023). Resilience and recovery strategies to tackle COVID-19 pandemic and alike crisis: A systematic review and critical examination of the tourism and hospitality industry. COVID-19, Tourist Destinations and Prospects for Recovery: Volume One: A Global Perspective, 303–324. Sharma, V., & Bhat, D. A. R. (2023). Resilience and recovery strategies to tackle COVID-19 pandemic and alike crisis: A systematic review and critical examination of the tourism and hospitality industry. COVID-19, Tourist Destinations and Prospects for Recovery: Volume One: A Global Perspective, 303–324.
go back to reference Sharma, B., Mittal, M. L., Soni, G., & Ramtiyal, B. (2023). An implementation framework for resiliency assessment in a supply chain. Global Journal of Flexible Systems Management, 24(4), 591–614CrossRef Sharma, B., Mittal, M. L., Soni, G., & Ramtiyal, B. (2023). An implementation framework for resiliency assessment in a supply chain. Global Journal of Flexible Systems Management, 24(4), 591–614CrossRef
go back to reference Shipway, R., Mosey, S., & Symons, C. (2023). Industry insights and post pandemic practices for entrepreneurship and innovation in leisure. Leisure Studies, 1–15. Shipway, R., Mosey, S., & Symons, C. (2023). Industry insights and post pandemic practices for entrepreneurship and innovation in leisure. Leisure Studies, 1–15.
go back to reference Singh, R., Lal, S., Khan, M., Patel, A., Chand, R., & Jain, D. K. (2022). The COVID-19 experience in the Fiji Islands: Some lessons for crisis management for small island developing states of the Pacific region and beyond. New Zealand Economic Papers, 56(1), 67–72.CrossRef Singh, R., Lal, S., Khan, M., Patel, A., Chand, R., & Jain, D. K. (2022). The COVID-19 experience in the Fiji Islands: Some lessons for crisis management for small island developing states of the Pacific region and beyond. New Zealand Economic Papers, 56(1), 67–72.CrossRef
go back to reference Sterk, M., van de Leemput, I. A., & Peeters, E. T. (2017). How to conceptualize and operationalize resilience in socio-ecological systems? Current Opinion in Environmental Sustainability, 28, 108–113.CrossRef Sterk, M., van de Leemput, I. A., & Peeters, E. T. (2017). How to conceptualize and operationalize resilience in socio-ecological systems? Current Opinion in Environmental Sustainability, 28, 108–113.CrossRef
go back to reference Strassburger, C., Wachholz, F., Peters, M., Schnitzer, M., & Blank, C. (2023). Organizational leisure benefits: A neglected signaling device in hospitality job advertisements? Journal of Human Resources in Hospitality & Tourism, 22(2), 266–295.CrossRef Strassburger, C., Wachholz, F., Peters, M., Schnitzer, M., & Blank, C. (2023). Organizational leisure benefits: A neglected signaling device in hospitality job advertisements? Journal of Human Resources in Hospitality & Tourism, 22(2), 266–295.CrossRef
go back to reference Strauss, A., & Corbin, J. (1990). Basics of qualitative research. Sage publications. Strauss, A., & Corbin, J. (1990). Basics of qualitative research. Sage publications.
go back to reference Sun, J., Sarfraz, M., Khawaja, K. F., Ozturk, I., & Raza, M. A. (2022). The perils of the pandemic for the tourism and hospitality industries: Envisaging the combined effect of COVID-19 fear and job insecurity on employees’ job performance in Pakistan. Psychology Research and Behavior Management, 1325–1346. Sun, J., Sarfraz, M., Khawaja, K. F., Ozturk, I., & Raza, M. A. (2022). The perils of the pandemic for the tourism and hospitality industries: Envisaging the combined effect of COVID-19 fear and job insecurity on employees’ job performance in Pakistan. Psychology Research and Behavior Management, 1325–1346.
go back to reference Sushil. (2012). Interpreting the interpretive structural model. Global Journal of Flexible Systems Management, 13, 87–106.CrossRef Sushil. (2012). Interpreting the interpretive structural model. Global Journal of Flexible Systems Management, 13, 87–106.CrossRef
go back to reference Tasnim, Z., Shareef, M. A., Dwivedi, Y. K., Kumar, U., Kumar, V., Malik, F. T., & Raman, R. (2023). Tourism sustainability during COVID-19: Developing value chain resilience. Operations Management Research, 16(1), 391–407.CrossRef Tasnim, Z., Shareef, M. A., Dwivedi, Y. K., Kumar, U., Kumar, V., Malik, F. T., & Raman, R. (2023). Tourism sustainability during COVID-19: Developing value chain resilience. Operations Management Research, 16(1), 391–407.CrossRef
go back to reference Thanh, N. C., & Thanh, T. T. (2015). The interconnection between interpretivist paradigm and qualitative methods in education. American Journal of Educational Science, 1(2), 24–27. Thanh, N. C., & Thanh, T. T. (2015). The interconnection between interpretivist paradigm and qualitative methods in education. American Journal of Educational Science, 1(2), 24–27.
go back to reference Van Breda, A. D. (2018). A critical review of resilience theory and its relevance for social work. Social Work, 54(1), 1–18.MathSciNet Van Breda, A. D. (2018). A critical review of resilience theory and its relevance for social work. Social Work, 54(1), 1–18.MathSciNet
go back to reference Wang, M., Su, M. M., Gan, C., & Yu, Z. (2023). A coordination analysis on tourism development and resident well-being in the Yangtze River Delta Urban Agglomeration, China. Journal of Cleaner Production, 421, 138361.CrossRef Wang, M., Su, M. M., Gan, C., & Yu, Z. (2023). A coordination analysis on tourism development and resident well-being in the Yangtze River Delta Urban Agglomeration, China. Journal of Cleaner Production, 421, 138361.CrossRef
go back to reference Wieczorek-Kosmala, M. (2022). A study of the tourism industry’s cash-driven resilience capabilities for responding to the COVID-19 shock. Tourism Management, 88, 104396.CrossRef Wieczorek-Kosmala, M. (2022). A study of the tourism industry’s cash-driven resilience capabilities for responding to the COVID-19 shock. Tourism Management, 88, 104396.CrossRef
go back to reference Willis, J. (2007). Foundations of qualitative research: Interpretive and critical approaches. Sage.CrossRef Willis, J. (2007). Foundations of qualitative research: Interpretive and critical approaches. Sage.CrossRef
go back to reference Wu, T. P., & Wu, H. C. (2021). Global economic policy uncertainty and tourism of fragile five countries: Evidence from time and frequency approaches. Journal of Travel Research, 60(5), 1061–1073.CrossRef Wu, T. P., & Wu, H. C. (2021). Global economic policy uncertainty and tourism of fragile five countries: Evidence from time and frequency approaches. Journal of Travel Research, 60(5), 1061–1073.CrossRef
Metadata
Title
Financial Distress and Resilience in the Hospitality Industry: Learnings from a Fijian Resort
Authors
Avanish Kumar Shukla
Arun A. Elias
Publication date
15-02-2024
Publisher
Springer India
Published in
Global Journal of Flexible Systems Management / Issue Special Issue 1/2023
Print ISSN: 0972-2696
Electronic ISSN: 0974-0198
DOI
https://doi.org/10.1007/s40171-024-00376-1

Other articles of this Special Issue 1/2023

Global Journal of Flexible Systems Management 1/2023 Go to the issue

Premium Partner