Skip to main content
Top
Published in:
Cover of the book

2021 | OriginalPaper | Chapter

16. From Food Product to Food Experience: How to Use Design Thinking to Service Vulnerable Populations and Improve Their Food Well-Being

Authors : Nina Veflen, Øydis Ueland

Published in: Design Thinking for Food Well-Being

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Design thinking, the process of transforming deep user insight into new solutions by utilizing methods and mindsets borrowed from designers, has evolved to become one of the most rapidly spreading approaches for development globally. Today, design thinking is applied not only for product and service development but also for societal, political, and economic problems. In this chapter, we argue that design thinking can help to promote and enhance healthy food consumption experiences for vulnerable groups.  To do so, we discuss three core elements of design thiking: empathy, visualization and collaboration. 

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Baker SM, Gentry JW, Rittenburg TL (2016) Building understanding of the domain of consumer vulnerability. J Macromark 25(2):128–139CrossRef Baker SM, Gentry JW, Rittenburg TL (2016) Building understanding of the domain of consumer vulnerability. J Macromark 25(2):128–139CrossRef
go back to reference Batat W, Peter PC, Moscato EM, Castro IA, Chan S, Chugani S, Muldrow A (2019) The experiential pleasure of food: a savoring journey to food well-being. J Bus Res 100:392–399CrossRef Batat W, Peter PC, Moscato EM, Castro IA, Chan S, Chugani S, Muldrow A (2019) The experiential pleasure of food: a savoring journey to food well-being. J Bus Res 100:392–399CrossRef
go back to reference Beckman SL (2020) To frame or reframe: where might design thinking research go next? Calif Manage Rev 62(2):144–162CrossRef Beckman SL (2020) To frame or reframe: where might design thinking research go next? Calif Manage Rev 62(2):144–162CrossRef
go back to reference Beckman SL, Barry M (2007) Innovation as a learning process: embedding design thinking. Calif Manage Rev 50(1):25–56CrossRef Beckman SL, Barry M (2007) Innovation as a learning process: embedding design thinking. Calif Manage Rev 50(1):25–56CrossRef
go back to reference Bjorner T, Korsgaard D, Christine Reinbach H, Perez-Cueto FJA (2018) A contextual identification of home-living older adults’ positive mealtime practices: a honeycomb model as a framework for joyful aging and the importance of social factors. Appetite 129:125–134CrossRef Bjorner T, Korsgaard D, Christine Reinbach H, Perez-Cueto FJA (2018) A contextual identification of home-living older adults’ positive mealtime practices: a honeycomb model as a framework for joyful aging and the importance of social factors. Appetite 129:125–134CrossRef
go back to reference Block LG, Grier SA, Childers TL, Davis B, Ebert JE, Kumanyika S, Pettigrew S (2011) From nutrients to nurturance: a conceptual introduction to food well-being. J Public Policy Mark 30(1):5–13CrossRef Block LG, Grier SA, Childers TL, Davis B, Ebert JE, Kumanyika S, Pettigrew S (2011) From nutrients to nurturance: a conceptual introduction to food well-being. J Public Policy Mark 30(1):5–13CrossRef
go back to reference Brown T (2008) Design thinking. Harv Bus Rev 86(6):84–92 Brown T (2008) Design thinking. Harv Bus Rev 86(6):84–92
go back to reference Chatindiara I, Sheridan N, Kruger M, Wham C (2020) Eating less the logical thing to do? Vulnerability to malnutrition with advancing age: a qualitative study. Appetite 1(146):104502CrossRef Chatindiara I, Sheridan N, Kruger M, Wham C (2020) Eating less the logical thing to do? Vulnerability to malnutrition with advancing age: a qualitative study. Appetite 1(146):104502CrossRef
go back to reference Dacremont C, Sester C (2019) Context in food behavior and product experience – a review. Curr Opin Food Sci 27:115–122CrossRef Dacremont C, Sester C (2019) Context in food behavior and product experience – a review. Curr Opin Food Sci 27:115–122CrossRef
go back to reference Doets EL, Kremer S (2016) The silver sensory experience – a review of senior consumers’ food perception, liking and intake. Food Qual Prefer 48:316–332CrossRef Doets EL, Kremer S (2016) The silver sensory experience – a review of senior consumers’ food perception, liking and intake. Food Qual Prefer 48:316–332CrossRef
go back to reference Gaffney-Stomberg E, Insogna KL, Rodriguez NR, Kerstetter JE (2009) Increasing dietary protein requirements in elderly people for optimal muscle and bone health. J Am Geriatr Soc 57(6):1073–1079CrossRef Gaffney-Stomberg E, Insogna KL, Rodriguez NR, Kerstetter JE (2009) Increasing dietary protein requirements in elderly people for optimal muscle and bone health. J Am Geriatr Soc 57(6):1073–1079CrossRef
go back to reference Gonera A, Pabst R (2019) The use of design thinking in transdisciplinary research and innovation consortia: challenges, enablers, and benefits. J Innov Manag 7(3):96–122CrossRef Gonera A, Pabst R (2019) The use of design thinking in transdisciplinary research and innovation consortia: challenges, enablers, and benefits. J Innov Manag 7(3):96–122CrossRef
go back to reference Grunert KG (1995) Food quality: a means-end perspective. Food Qual Prefer 6(3):171–176CrossRef Grunert KG (1995) Food quality: a means-end perspective. Food Qual Prefer 6(3):171–176CrossRef
go back to reference Hoang T, Lee J, Kim J, Park B (2019) Food intake behavior in cancer survivors in comparison with healthy general population: from the Health Examination Center-based cohort. J Cancer Prev 24(4):208–216CrossRef Hoang T, Lee J, Kim J, Park B (2019) Food intake behavior in cancer survivors in comparison with healthy general population: from the Health Examination Center-based cohort. J Cancer Prev 24(4):208–216CrossRef
go back to reference Host A, McMahon AT, Walton K, Charlton K (2016) Factors influencing food choice for independently living older people – a systematic literature review. J Nutr Gerontol Geriatr 35(2):67–94CrossRef Host A, McMahon AT, Walton K, Charlton K (2016) Factors influencing food choice for independently living older people – a systematic literature review. J Nutr Gerontol Geriatr 35(2):67–94CrossRef
go back to reference Ignatius A (2015) How Indra Nooyi turned design thinking into strategy. Harvard Business Review, Sept. 80–85 Ignatius A (2015) How Indra Nooyi turned design thinking into strategy. Harvard Business Review, Sept. 80–85
go back to reference Kemp E, Min KS, Joint E (2015) Selling hope: the role of affect-laden health care advertising in consumer decision making. J Mark Theory Pract 23(4):434–454CrossRef Kemp E, Min KS, Joint E (2015) Selling hope: the role of affect-laden health care advertising in consumer decision making. J Mark Theory Pract 23(4):434–454CrossRef
go back to reference Leenders RT, Engelen JM, Kratzer J (2007) Systematic design methods and the creative performance of new product teams: do they contradict or complement each other? J Prod Innov Manag 24(2):166–179CrossRef Leenders RT, Engelen JM, Kratzer J (2007) Systematic design methods and the creative performance of new product teams: do they contradict or complement each other? J Prod Innov Manag 24(2):166–179CrossRef
go back to reference Liedtka J (2015) Perspective: linking design thinking with innovation outcomes through cognitive bias reduction. J Prod Innov Manag 32(6):925–938CrossRef Liedtka J (2015) Perspective: linking design thinking with innovation outcomes through cognitive bias reduction. J Prod Innov Manag 32(6):925–938CrossRef
go back to reference Lundkvist P, Fjellstrom C, Sidenvall B, Lumbers M, Raats M, The Food in Later Life Team (2010) Management of healthy eating in everyday life among senior Europeans. Appetite 55(3):616–622CrossRef Lundkvist P, Fjellstrom C, Sidenvall B, Lumbers M, Raats M, The Food in Later Life Team (2010) Management of healthy eating in everyday life among senior Europeans. Appetite 55(3):616–622CrossRef
go back to reference Mesmer-Magnus JR, DeChurch LA (2009) Information sharing and team performance: a meta-analysis. J Appl Psychol 94(2):535–546CrossRef Mesmer-Magnus JR, DeChurch LA (2009) Information sharing and team performance: a meta-analysis. J Appl Psychol 94(2):535–546CrossRef
go back to reference Micheli P, Wilner SJS, Bhatti SM, Muti M, Beverland MB (2019) Doing design thinking: conceptual review, synthesis, and research agenda. J Prod Innov Manag 36(2):124–148CrossRef Micheli P, Wilner SJS, Bhatti SM, Muti M, Beverland MB (2019) Doing design thinking: conceptual review, synthesis, and research agenda. J Prod Innov Manag 36(2):124–148CrossRef
go back to reference Nielsen A, Krasnik A, Vassard D, Holm L (2015) Use and preference of advice on small children’s food: differences between parents from ethnic minority, ethnic majority, and mixed households. J Health Commun 20(12):1397–1405CrossRef Nielsen A, Krasnik A, Vassard D, Holm L (2015) Use and preference of advice on small children’s food: differences between parents from ethnic minority, ethnic majority, and mixed households. J Health Commun 20(12):1397–1405CrossRef
go back to reference Nordic Council of Ministers (2014) Nordic Nutrition Recommendations 2012. Nord 2014, 002. Nordic Council of Ministers, Copenhagen Nordic Council of Ministers (2014) Nordic Nutrition Recommendations 2012. Nord 2014, 002. Nordic Council of Ministers, Copenhagen
go back to reference Olsen NV (2012) The convenience consumer’s dilemma. Br Food J 114(11):1613–1625CrossRef Olsen NV (2012) The convenience consumer’s dilemma. Br Food J 114(11):1613–1625CrossRef
go back to reference Olsen NV (2015) Design thinking and food innovation. Trends Food Sci Technol 41:182–187CrossRef Olsen NV (2015) Design thinking and food innovation. Trends Food Sci Technol 41:182–187CrossRef
go back to reference Peppou G, Thurgood C, Bucolo S (2017) Designing competitive industry sectors. The Design Management Institute, 1–14 Peppou G, Thurgood C, Bucolo S (2017) Designing competitive industry sectors. The Design Management Institute, 1–14
go back to reference Pitsis TS, Beckman SL, Steinert M, Oviedo L, Maisch B (2020) Designing the future: strategy, design, and the 4th industrial revolution—an introduction to the special issue. Calif Manag J 62(2):5–11 Pitsis TS, Beckman SL, Steinert M, Oviedo L, Maisch B (2020) Designing the future: strategy, design, and the 4th industrial revolution—an introduction to the special issue. Calif Manag J 62(2):5–11
go back to reference Roper S, Micheli P, Love JH, Vahter P (2016) The roles and effectiveness of design in new product development: a study of Irish manufacturers. Res Policy 45(1):319–329CrossRef Roper S, Micheli P, Love JH, Vahter P (2016) The roles and effectiveness of design in new product development: a study of Irish manufacturers. Res Policy 45(1):319–329CrossRef
go back to reference Schifferstein HNJ, Fenko A, Desmet PMA, Labbe D, Martin N (2013) Influence of package design on the dynamics of multisensory and emotional food experience. Food Qual Prefer 27:18–25CrossRef Schifferstein HNJ, Fenko A, Desmet PMA, Labbe D, Martin N (2013) Influence of package design on the dynamics of multisensory and emotional food experience. Food Qual Prefer 27:18–25CrossRef
go back to reference Scholderer J, Brunsø K (2013) Two decades of research on food markets: the history of MAPP. In: Scholderer J, Brunsø K (eds) Marketing, food and the consumer: Festschrift in honour of Klaus G. Grunert. Aarhus University, Denmark, pp 3–14 Scholderer J, Brunsø K (2013) Two decades of research on food markets: the history of MAPP. In: Scholderer J, Brunsø K (eds) Marketing, food and the consumer: Festschrift in honour of Klaus G. Grunert. Aarhus University, Denmark, pp 3–14
go back to reference Seidel VP, Fixson SK (2013) Adopting design thinking in novice multidisciplinary teams: the application and limits of design methods and reflexive practices. J Prod Innov Manag 30:19–33CrossRef Seidel VP, Fixson SK (2013) Adopting design thinking in novice multidisciplinary teams: the application and limits of design methods and reflexive practices. J Prod Innov Manag 30:19–33CrossRef
go back to reference Thompson L, Schonthal D (2020) The social psychology of design thinking. Calif Manage Rev 62(2):84–99CrossRef Thompson L, Schonthal D (2020) The social psychology of design thinking. Calif Manage Rev 62(2):84–99CrossRef
go back to reference Veflen N, Scholderer J, Elvekrok I (2019) Composition of collaborative innovation networks: an investigation of process characteristics and outcomes. Int J Food Syst Dynam 10(1):1–20 Veflen N, Scholderer J, Elvekrok I (2019) Composition of collaborative innovation networks: an investigation of process characteristics and outcomes. Int J Food Syst Dynam 10(1):1–20
go back to reference Vesnaver E, Keller HH, Sutherland O, Maitland SB, Locher JL (2016) Alone at the table: food behavior and the loss of commensality in widowhood. J Gerontol Ser B Psychol Sci Social Sci 71(6):1059–1069 Vesnaver E, Keller HH, Sutherland O, Maitland SB, Locher JL (2016) Alone at the table: food behavior and the loss of commensality in widowhood. J Gerontol Ser B Psychol Sci Social Sci 71(6):1059–1069
go back to reference Zhang FF, Liu SS, John EM, Must A, Demark-Wahnefried W (2015) Diet quality of cancer survivors and noncancer individuals: results from a national survey. Cancer 121(23):4212–4221CrossRef Zhang FF, Liu SS, John EM, Must A, Demark-Wahnefried W (2015) Diet quality of cancer survivors and noncancer individuals: results from a national survey. Cancer 121(23):4212–4221CrossRef
Metadata
Title
From Food Product to Food Experience: How to Use Design Thinking to Service Vulnerable Populations and Improve Their Food Well-Being
Authors
Nina Veflen
Øydis Ueland
Copyright Year
2021
Publisher
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-54296-2_16