Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Introduction Read chapter Read first chapter

2013 | OriginalPaper | Chapter

5. Global E-Government

Author : Barney Warf

Published in: Global Geographies of the Internet

Publisher: Springer Netherlands

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

As the internet has spread in size and scope, its applications have included the interactions between many governments and their citizens. In addition to the growth of personal and commercial uses of the internet, electronic government, or e-government, expanded in tandem throughout the world. User-friendly graphical interfaces expedited this process enormously and opened the possibility of two-way flows of digital information between citizens and their states (and more recently, have paved the way for mobile governance, or m-government). There are many definitions of e-government (Yildiz 2007), but all essentially point to the use of information technologies (typically the internet) to facilitate the delivery of government information and services, restructure administrative procedures, and enhance citizen participation. Not surprisingly, the topic has drawn considerable scholarly.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Global E-Commerce
next chapter Social Media
Literature
Allen, B., Juillet, L., Paquet, G., & Roy, J. (2001). E-governance and government on-line in Canada: Partnerships, people and prospects. Government Information Quarterly, 18(2), 93–104.
Anderson, K., Grönlund, A., Moe, C., & Sein, M. (2005). E-government in Scandinavia. Scandinavian Journal of Information Systems, 17(2), 3–10.
Arredondo, M., Catalán, R., Montesinos, J., & Monsalve, S. (2004). Introducing new information and communication technologies in two rural schools in central Chile: An ethnographic approximation. In . M. Bonilla and G. Cliché (Eds.). Internet and society in Latin American and the Caribbean Toronto: Southbound. http://​www.​idrc.​ca/​en/​ev-45776-201-1-DO_​TOPIC.​html.
Basu, S. (2004). E-government and developing countries: An overview. International Review of Law, Computers and Technology, 18(1), 109–132.
Baum, S., Yigitcanlar, T., Mahizhnan, A., & Andiappan. N. (2008). E-government in the knowledge society. In T. Yigitcanlar, K. Velibeyogluand, and S.Baum (Eds.). Creative urban regions: Harnessing urban technologies to support knowledge city initiatives. (132–147). Hershey: IGI Global.
Becker, J., Niehaves, B., Bergener, P., & Räckers, M. (2008). Digital divide in e-government: The e-inclusion gap model. Lecture Notes in Computer Science, 5184, 231–242.
Bekkers, V. (2009). Flexible information infrastructures in Dutch e-government collaboration arrangements: Experiences and policy implications. Government Information Quarterly, 26(1), 60–68.
Bertot, J., Jaeger, P., & Grimes, J. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27, 264–271.
Bhuiyan, S. (2010). E-government in Kazakhstan: Challenges and its role to development. Public Organization Review, 10(1), 31–47.
Çayhan, B. (2008). Implementing e-government in Turkey: A comparison of online public service delivery in Turkey and the European Union. Electronic Journal of Information Systems in Developing Countries, 35(8), 1–11. http://​www.​ejisdc.​org.
Chadwick, A., & May, C. (2003). Interaction between states and citizens in the age of the internet: “E-government” in the United States, Britain, and the European Union. Governance, 16(2), 271–300.
Chan, Y., Lau, M., & Pan, S. (2008). E-government implementation: A macro analysis of Singapore’s e-government initiatives. Government Information Quarterly, 25(2), 239–255.
Chatillon, G. (2004). E-government in France. In M. Eifert & J. Püschel (Eds.), National electronic government: Comparing governance structures in multi-layer administrations (pp. 82–115). London and New York: Routledge.
Chen, A., Pan, S., Zhang, J., Huang, W., & Zhu, S. (2009). Managing e-government implementation in China: A process perspective. Information and Management, 46(4), 203–212.
Cooper, M., & Compaine, B. (Eds.). (2001). The digital divide. Cambridge: MIT Press.
Crang, M., Crosbie, T., & Graham, S. (2006). Variable geometries of connection: Urban digital divides and the uses of information technology. Urban Studies, 43(13), 2551–2570.
Deakins, E., & Dillon, S. (2002). E-government in New Zealand: The local authority perspective. International Journal of Public Sector Management, 15(5), 375–398.
Druke, H. (Ed.). (2005). Local electronic government: A comparative study. London: Routledge.
Dugdale, A., Daly, A., Papandrea, F., & Maley, M. (2005). Accessing e-government: Challenges for citizens and organizations. International Review of Administrative Sciences, 71(1), 109–118.
Eifert, M. (2004). Electronic government in Germany. In M. Eifert & J. Ole Püschel (Eds.), National electronic government: Comparing governance structures in multi-layer administrations (pp. 116–135). London and New York: Routledge.
Faisal, M., & Raman, Z. (2008). E-government in India: Modelling the barriers to its adoption and diffusion. Electronic Government, 5(2), 181–202.
Falch, M., & Henten, A. (2000). Digital Denmark: From information society to network society. Telecommunications Policy, 24(5), 377–394.
Ferro, E., & Sorrentino, M. (2010). Can intermunicipal collaboration help the diffusion of e-government in peripheral areas? Evidence from Italy. Government Information Quarterly, 27(1), 17–25.
Finquelievich, S., Martinez, S., Jara, A., Baumann, P., Casas, A., Zamalvide, M., Fressoli, M., & Turrubiates, R. (2004). The social impact of introducing ICTs in local government and public services: Case studies in Buenos Aires and Montevideo. In M. Bonilla and G. Cliché (Eds.). Internet and society in Latin American and the Caribbean. Toronto: Southbound. http://​www.​idrc.​ca/​en/​ev-45776-201-1-DO_​TOPIC.​html
Flak, L., Olsen, D., & Wolcot, P. (2005). Local e-government in Norway: Current status and emerging issues. Scandinavian Journal of Information Systems, 17(2), 41–84.
Fountain, J. (2001). The virtual state: Transforming American government? National Civic Review, 90(3), 241–251.
Froomkin, A. (2003). Habermas@Discourse.net. Toward a critical theory of cyberspace. Harvard Law Review, 116(3), 740–873.
Funilkul, S., Chutimaskul, W., & Chongsuphajaisiddhi, V. (2011). E-government information quality: A case study of Thailand. Lecture Notes in Computer Science, 6866, 227–234.
Gauld, R., Goldfinch, S., & Horsburgh, S. (2010). Do they want it? Do they use it? The ‘demand-side’ of e-government in Australia and New Zealand. Government Information Quarterly, 27(2), 177–186.
Gauld, R., Gray, A., & McComb, S. (2009). How responsive is e-government? Evidence from Australia and New Zealand. Government Information Quarterly, 26(1), 69–74.
Gibson, R. (2001). Elections online: Assessing internet voting in light of the Arizona Democratic primary. Political Science Quarterly, 116(4), 561–583.
Giritli Nygren, K. (2009). E-governmentality: On electronic administration in local government. Electronic Journal of e-Government, 7(1), 55–64.
Gorla, N. (2007). A survey of rural e-government projects in India: Status and benefits. Information Technology for Development, 15(1), 52–58.
Gorla, N. (2008). Hurdles in rural e-government projects in India: Lessons for developing countries. Electronic Government, 5(1), 91–102.
Grant, G., & Chau, D. (2005). Developing a generic framework for e-government. Journal of Global Information Management, 13(1), 1–30.
Habermas, J. (1979). Communication and the evolution of society. Boston: Beacon Press.
Haque, M. (2002). E-governance in India: its impacts on relations among citizens, politicians and public servants. International Review of Administrative Sciences, 68, 231–250.
Hasan, S. (2003). Introducing e-government in Bangladesh: Problems and prospects. International Social Science Review, 78(3/4), 111–125.
Hawkins, E., & Hawkins, K. (2003). Bridging Latin America’s digital divide: Government policies and Internet access. Journalism and Mass Communication Quarterly, 80, 646–665.
Heeks, R. (2002). E-government in Africa: Promise and practice. Information Polity, 7, 97–114.
Helbig, N., Gil-Garcia, J., & Ferro, E. (2009). Understanding the complexity of electronic government: Implications from the digital divide literature. Government Information Quarterly, 26(1), 89–97.
Ho, T. (2002). Reinventing local governments and the e-government initiative. Public Administration Review, 62(4), 434–444.
Holliday, I., & Yep, R. (2005). E-government in China. Public Administration and Development, 25, 239–249.
Horst, M., Kuttschreuter, M., & Gutteling, J. (2007). Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government services in the Netherlands. Computers in Human Behavior, 23(4), 1838–1852.
Hyyryläinen, E. (2004). Electronic government in Finland. In M. Eifert & J. Ole Püschel (Eds.), National electronic government: Comparing governance structures in multi-layer administrations (pp. 46–81). London: Routledge.
Im, J., & Seo, J. (2005). E-government in South Korea: Planning and implementation. Electronic Government, 2(2), 188–204.
Jaeger, P. (2003). The endless wire: E-government as global phenomenon. Government Information Quarterly, 20(4), 323–331.
Jaeger, P., & Thompson, K. (2004). Social information behavior and the democratic process: Information poverty, normative behavior, and electronic government in the United States. Library and Information Science Research, 26(1), 94–107.
Jho, W. (2005). Challenges for e-governance. Protests from civil society on the protection of privacy in e-government in Korea. International Review of Administrative Sciences, 71(1), 151–166.
Joia, L., & Zamot, F. (2002). Internet-based reverse auctions by the Brazilian government. Electronic Journal on Information Systems in Developing Countries, 9(6),1–12. http://​www.​ejisdc.​org
Kaaya, J. (2004). Implementing e-government services in East Africa: Assessing status through content analysis of government websites. Electronic Journal of E-Government, 2(2).
Kalathil, S., & Boas, T. (2003). Open networks, closed regimes: The impact of the internet on authoritarian rule. Washington: Carnegie Endowment for International Peace.
Kawtrakul, A., Mulasastra, I., Khampachua, T., & Ruengittinun, S. (2011). The challenges of accelerating connected government and beyond: Thailand perspectives. Electronic Journal of e-Government, 9(2), 183–202.
Kaylor, C., Deshazo, R., & Van Eck, D. (2001). Gauging e-government: A report on implementing services among American cities. Government Information Quarterly, 18(4), 293–307.
Ke, W., & Wei, K. (2004). Successful e-government in Singapore. Communications of the ACM, 47(6), 95–99.
Kim, H., Pan, G., & Pan, S. (2007). Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea. Government Information Quarterly, 24(2), 338–352.
Klumpp, D. (2002). From websites to e-government in Germany. Electronic Government, 2456, 18–25.
Koga, T. (2003). Access to government information in Japan: A long way toward electronic government? Government Information Quarterly, 20(1), 47–62.
Kuk, J. (2003). The digital divide and the quality of electronic service delivery in local government in the United Kingdom. Government Information Quarterly, 20(4), 353–363.
Larsen, E., & Rainie, L. (2002). The rise of the e-citizen: How people use government agencies’ web sites. Washington, DC: Pew Internet and American Life Project.
Lassnig, M., & Markus, M. (2003). Usage of e-government services in European regions. Electronic Government, 2739, 143–146.
Layne, K., & Lee, J. (2001). Developing fully functional e-government: A four stage model. Government Information Quarterly, 18(2), 122–136.
Lean, O., Zailani, S., Ramayah, T., & Fernando, Y. (2009). Factors influencing intention to use e-government services among citizens in Malaysia. International Journal of Information Management, 29(6), 458–475.
Lee, K., & Lee, K.-S. (2009). The Korean government’s electronic record management reform: The promise and perils of digital democratization. Government Information Quarterly, 26(3), 525–535.
Lee, S., Tan, X., & Trimi, S. (2005). Current practices of leading e-government countries. Communications of the ACM, 48(10), 99–104.
Löfgren, K. (2007). The governance of e-government: A governance perspective on the Swedish e-government strategy. Public, Policy and Administration, 22(3), 335–52.
Ma, L., Chung, J., & Thorson, S. (2005). E-government in China: Bringing economic development through administrative reform. Government Information Quarterly, 22, 20–37.
Madon, S. (2004). Evaluating the developmental impact of e-governance initiatives. An exploratory framework. Electronic Journal on Information Systems in Developing Countries, 20(5), 1–13. http://​www.​ejisdc.​org
Margetts, H. (2006). E-government in Britain—A decade on. Parliamentary Affairs, 59(2), 250–265.
Martin, J., & El-Toukhy, S. (2012). Blogging for sovereignty: An analysis of Palestinian blogs. In Tatyana Dumova & Richard Fiordo (Eds.), Blogging in the global society: Cultural, political and geographical aspects (pp. 139–151). Hershey: IGI Global.
McNeal, R., Tolbert, C., Mossberger, K., & Dotterweich, L. (2003). Innovating in digital government in the American states. Social Science Quarterly, 84(1), 52–70.
Monga, A. (2008). E-government in India: Opportunities and challenges. Journal of Administration and Governance, 3(2), 52–61.
Moon, M. (2002). The evolution of e-government among municipalities: Rhetoric or reality? Public Administration Review, 62(4), 424–433.
Morozov, E. (2011). The net delusion: The dark side of internet freedom. New York: Public Affairs.
Muñoz-Cañavate, A., & Chain-Navarro, C. (2004). The world wide web as an information system in Spain’s regional administrations (1997–2000). Government Information Quarterly, 21(2), 198–218.
Muñoz-Cañavate, A., & Hípola, P. (2011). Electronic administration in Spain: From its beginnings to the present. Government Information Quarterly, 28(1), 74–90.
Ndou, V. (2004). E-government for developing countries: opportunities and challenges. Electronic Journal on Information Systems in Developing Countries, 18(1), 1–24. http://​www.​ejisdc.​org
Ngulube, P. (2007). The nature and accessibility of e-government in sub-Saharan Africa. International Review of Information Ethics 7.
Norris, P. (2001). Digital divide: Civic engagement, information poverty, and the internet worldwide. Cambridge: Cambridge University Press.
Norris, P. (2005). The impact of the internet on political activism: Evidence from Europe. International Journal of Electronic Government Research, 1(1), 19–39.
Norris, D., & Moon, M. (2005). Advancing e-government at the grassroots: Tortoise or hare? Public Administration Review, 65(1), 64–75.
Organisation for Economic Co-operation and Development. (2003). The e-government imperative. Paris: OECD.
Paul, S. (2007). A case study of e-governance initiatives in India. International Information and Library Review, 39(3–4), 176–184.
Pina, V., Torres, L., & Royo, S. (2007). Are ICTs improving transparency and accountability in the EU regional and local governments? An empirical study. Public Administration, 85(2), 449–472.
Pratchett, L. (2004). Electronic government in Britain. In M. Eifert & J. Ole Püschel (Eds.), National electronic government: Comparing governance structures in multi-layer administrations (pp. 13–45). London: Routledge.
Reddick, C. (2004). A two-stage model of e-government growth: Theories and empirical evidence for U.S. cities. Government Information Quarterly, 21(1), 51–64.
Rocheleau, B. (2007). Whither e-government? Public Administration Review, 67(3), 584–588.
Rose, W., & Grant, G. (2010). Critical issues pertaining to the planning and implementation of e-government initiatives. Government Information Quarterly, 27(1), 26–33.
Roy, J. (2006). E-government in Canada: Transformation for the digital age. Ottawa: University of Ottawa Press.
Sang, S., Lee, J.-D., & Lee, J. (2009). E-government adoption in ASEAN: the case of Cambodia. Internet Research, 19(5), 517–534.
Schuppan, T. (2009). Local level structural change and e-government in Germany. In C. Reddick (Ed.), Handbook for research on strategies for local e-government adoption and implementation (pp. 17–36). New York: IGI Global Press.
Selwyn, N. (2002). ‘Establishing’ an inclusive society? Technology, social exclusion and UK government policy making. Journal of Social Policy, 31(1), 1–20.
Seng, W., Jackson, S., & Philip, G. (2010). Cultural issues in developing E-Government in Malaysia. Behaviour and Information Technology, 29(4), 423–432.
Shackleton, P., Fisher, J., & Dawson, L. (2006). E-government services in the local government context: An Australian case study. Business Process Management Journal, 12(1), 88–100.
Shafique, F., & Mahmood, K. (2008). Indicators of the emerging information society in Pakistan. Information Development, 24(1), 66–78.
Shin, D.-H. (2007). A critique of Korean National Information Strategy: Case of national information infrastructures. Government Information Quarterly, 24(3), 624–645.
Siegfried, T. (2007). E-government in Germany. In P. Nixon & V. Koutrakou (Eds.), E-government in Europe: Rebooting the state (pp. 90–102). London: Routledge.
Solop, F. (2001). Digital democracy comes of age: Internet voting and the 2000 Arizona Democratic primary election. PS: Political Science and Politics, 34(2), 289–293.
Song, H. (2002). Prospects and limitation of the e-government initiative in Korea. International Review of Public Administration, 7(2), 45–53.
Strejcek, G., & Theil, M. (2003). Technology push, legislation pull? E-government in the European Union. Decision Support Systems, 34(3), 305–313.
Sukhbaatar, B. (2005). A study on e-government policies in Mongolia. Information and Telecommunication Technologies, 10, 254–259.
Svensson, J., & Leenes, R. (2003). E-voting in Europe: Divergent democratic practice. Information Polity, 8(1–2), 3–15.
Tan, C. W., Pan, S., & Lim, E. (2005). Managing stakeholder interest in e-government implementation: Lessons learned from a Singapore e-government project. Journal of Global Information Management, 13(1), 31–53.
Tanaka, H., Matsuura, K., & Sudoh, O. (2005). Vulnerability and information security investment: An empirical analysis of e-local government in Japan. Journal of Accounting and Public Policy, 24(1), 37–59.
Tapscott, D. (1995). The digital economy. Promise and peril in the age of networked intelligence. New York: McGraw-Hill.
Tolbert, C., Mossberger, K., & McNeal, R. (2008). Institutions, policy innovation, and e-government in the American states. Public Administration Review, 68(3), 549–563.
Torres, L., Pina, V., & Acerete, B. (2005). E-government developments on delivering public services among EU cities. Government Information Quarterly, 22(2), 217–238.
Tung, L., & Rieck, O. (2005). Adoption of electronic government services among business organizations in Singapore. Journal of Strategic Information Systems, 14, 417–440.
Wagner, C., Cheung, K, Lee, F., & Ip, R. (2003). Enhancing e-government in developing countries: Managing knowledge through virtual communities. Electronic Journal on Information Systems in Developing Countries, 14(4), 1–20. http://​www.​ejisdc.​org.
Warschauer, M. (2003). Dissecting the digital divide: A case study in Egypt. The Information Society, 19, 297–304.
Weerakkody, V., & Choudrie, J. (2005). Exploring e-government in the UK: Challenges, issues and complexities. Journal of Information Science and Technology, 2(2), 25–45.
Wohlers, T. (2009). The digital world of local government: A comparative analysis of the United States and Germany. Journal of Information Technology and Politics, 6(2), 111–126.
Yang, K., Zhang, C., & Tang, J. . (2012). Internet use and governance in China. In Y-C. Chen and P-Y. Chu (Eds.) Electronic governance and cross-boundary collaboration: Innovations and advancing tools. (pp. 305–324). Hershey: IGI Global.
Yigitcanlar, T., & Baum, S. (2006). E-government and the digital divide. In M. Khosrow-Pour (Ed.), Encyclopedia of e-commerce, e-government, and mobile commerce (pp. 353–358). Hershey: IGI Global.
Yildiz, M. (2007). E-government research: Reviewing the literature, limitations and ways forward. Government Information Quarterly, 24(3), 646–665.
Yonemaru, T. (2004). Electronic government in Japan. In M. Eifert & J. Ole Püschel (Eds.), National electronic government: Comparing governance Structures in multi-layer administrations (pp. 136–181). London: Routledge.
Zhao, Q. (2010). E-government evaluation of delivering public services to citizens among cities in the Yangtze River Delta. International Information and Library Review, 42(3), 208–211.
Metadata
Title
Global E-Government
Author
Barney Warf
Copyright Year
2013
Publisher
Springer Netherlands
Book
Global Geographies of the Internet

Print ISBN: 978-94-007-1244-7

Electronic ISBN: 978-94-007-1245-4

Copyright Year: 2013

DOI
https://doi.org/10.1007/978-94-007-1245-4_5