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Published in:
2015 | OriginalPaper | Chapter
Help! I Can’t Reach the Buttons: Facilitating Helping Behaviors Towards Robots
Authors : David Cameron, Emily C. Collins, Adriel Chua, Samuel Fernando, Owen McAree, Uriel Martinez-Hernandez, Jonathan M. Aitken, Luke Boorman, James Law
Published in: Biomimetic and Biohybrid Systems
Publisher: Springer International Publishing
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Human-Robot-Interaction (HRI) research is often built around the premise that the robot is serving to assist a human in achieving a human-led goal or shared task. However, there are many circumstances during HRI in which a robot may need the assistance of a human in shared tasks or to achieve goals. We use the ROBO-GUIDE model as a case study, and insights from social psychology, to examine two factors of user trust and situational ambiguity which may impact promote human user assistance towards a robot. These factors are argued to determine the likelihood of human assistance arriving, individuals’ perceived competence of the robot, and individuals’ trust towards the robot. We outline an experimental approach to test these proposals.