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Have a question about Springer Professional?

Our team is always happy to provide you expert advice and professional support. We have already gathered some of the most important information for you in the links below and are also available to answer your questions about Springer Professional personally. There are many options for you to choose from:

Quick Guide

You can explore a brief overview of the capabilities of Springer Professional in our Quick Guide.

Search Operators: Overview

Improve your search results with Springer Professional. In our overview you’ll find a compact summary of search operators, including some selected examples.

Feedback Tool

Springer Professional offers an easy-to-use, intuitive feedback tool (located in the upper right corner of the screen). You can forward remarks and ideas or ask questions.

Contact and Customer Service

Didn’t find an answer to your question in the options above? You can reach our customer service directly using the contact form, which will ensure your inquiry is forwarded to the appropriate department. Alternatively, you can use the following contact options for more specific issues:

Technology, functions and operations
eMail: support@springerprofessional.de
telephone: +49 (0)6221 345-4303

Orders, prices and terms of purchase
eMail: bestellen@springerprofessional.de
telephone: +49 (0)611 7878-643

Editorial Department
eMail: redaktion@springerprofessional.de

Billing and customer data
Springer Customer Service Center GmbH
Tiergartenstrasse 15-17, 69121 Heidelberg, Germany
eMail: service@springerprofessional.de
telephone: +49 (0)6221 345-4303