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What Changes from Ubiquitous Computing to Internet of Things in Interaction Evaluation? Read chapter Read first chapter

2017 | OriginalPaper | Chapter

Heuristics to Evaluate the Usability of Ubiquitous Systems

Authors : Larissa C. Rocha, Rossana M. C. Andrade, Andreia L. Sampaio, Valéria Lelli

Published in: Distributed, Ambient and Pervasive Interactions

Publisher: Springer International Publishing

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Abstract

While the ubiquitous systems have characteristics that modify the way the user interacts with the systems, Human-Computer Interaction area studies forms of interaction, with usability being one of the main quality criteria. One of the methods used to evaluate usability is Heuristic Evaluation. In the case of ubiquitous systems, that have characteristics such as mobility and context awareness, Nielsen’s heuristics, which are widely used in conventional systems, do not focus on these particularities. Therefore, this work proposes specific heuristics to evaluate the usability of ubiquitous systems. Empirical studies and questionnaires were applied with experts in order to evaluate the proposed heuristics. The results point to improvements in both the way of conducting the evaluation and in the heuristics. From these results, the proposed heuristics were refined.

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Footnotes
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Metadata
Title
Heuristics to Evaluate the Usability of Ubiquitous Systems
Authors
Larissa C. Rocha
Rossana M. C. Andrade
Andreia L. Sampaio
Valéria Lelli
Copyright Year
2017
Book
Distributed, Ambient and Pervasive Interactions

Print ISBN: 978-3-319-58696-0

Electronic ISBN: 978-3-319-58697-7

Copyright Year: 2017

DOI
https://doi.org/10.1007/978-3-319-58697-7_9