Skip to main content
Top

2019 | OriginalPaper | Chapter

How Could Systems Analysis Use the Idea of “Responsible Information System”?

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

“Responsible Information Systems,” the theme of CAISE 2019, is an intriguing idea that has not been explored in the readily available literature. After defining the term information system (IS), this paper applies an initial five-part framework to many examples of problematic IS to explore what the idea of responsible information system (RIS) might mean and how it might be useful. That initial exploration leads to focusing on how the concept of responsibility applies to IS in a way that is useful for systems analysis and design (SA&D). This paper addresses that question by using a new set of ideas related to facets of work system capabilities. Its application of those ideas to an EMR case study imply that they could be applied in identifying ways in which an IS might be more responsible. Overall, this paper illustrates that focusing on responsibilities related to facets of capabilities is more valuable than trying to characterize information systems as responsible or not.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Simon, H.A.: The Sciences of the Artificial. MIT Press, Cambridge (1996) Simon, H.A.: The Sciences of the Artificial. MIT Press, Cambridge (1996)
2.
go back to reference Alter, S.: The Work System Method: Connecting People, Processes, and IT for Business Results. Work System Press, Lankspur (2006) Alter, S.: The Work System Method: Connecting People, Processes, and IT for Business Results. Work System Press, Lankspur (2006)
3.
go back to reference Alter, S.: Work system theory: overview of core concepts, extensions, and challenges for the future. J. Assoc. Inf. Syst. 14, 72–121 (2013) Alter, S.: Work system theory: overview of core concepts, extensions, and challenges for the future. J. Assoc. Inf. Syst. 14, 72–121 (2013)
4.
go back to reference Authors: paper on facets of capabilities (2019, currently under review) Authors: paper on facets of capabilities (2019, currently under review)
5.
go back to reference Roberts, J.J., Rapp, N.: Exclusive: Nearly 4 Million Bitcoins Lost Forever, New Study Says. Fortune, 25 November 2017 Roberts, J.J., Rapp, N.: Exclusive: Nearly 4 Million Bitcoins Lost Forever, New Study Says. Fortune, 25 November 2017
6.
go back to reference White, E.: Judge Orders Volkswagen to Pay $2.8B in Emission Scandal. Manufacturing Net, 21 April 2017 White, E.: Judge Orders Volkswagen to Pay $2.8B in Emission Scandal. Manufacturing Net, 21 April 2017
7.
go back to reference Koppel, R., et al.: Workarounds to computer access in healthcare organizations: you want my password or a dead patient? In: ITCH, pp. 215–220 Koppel, R., et al.: Workarounds to computer access in healthcare organizations: you want my password or a dead patient? In: ITCH, pp. 215–220
8.
go back to reference Cowley, S., Kingson, J.A.: Wells Fargo to Claw Back $75 Million From 2 Former Executives. New York Times, 10 April 2017 Cowley, S., Kingson, J.A.: Wells Fargo to Claw Back $75 Million From 2 Former Executives. New York Times, 10 April 2017
9.
go back to reference Stechlow, S.: Why Facebook is losing the war on hate speech in Myanmar. Reuters, 15 August 2018 Stechlow, S.: Why Facebook is losing the war on hate speech in Myanmar. Reuters, 15 August 2018
11.
go back to reference Keller, L.L.: Wall Street’s New Favorite Way to Swap Secrets Is Against the Rules. Bloomberg Businessweek, 30 March 2017 Keller, L.L.: Wall Street’s New Favorite Way to Swap Secrets Is Against the Rules. Bloomberg Businessweek, 30 March 2017
12.
go back to reference Gliklich, E., Guo, R., Bergmark, R.W.: Texting while driving: a study of 1211 US adults with the distracted driving survey. Prev. Med. Rep. 4, 486–489 (2016)CrossRef Gliklich, E., Guo, R., Bergmark, R.W.: Texting while driving: a study of 1211 US adults with the distracted driving survey. Prev. Med. Rep. 4, 486–489 (2016)CrossRef
13.
go back to reference Popescu, A.: Keep your head up: How smartphone addiction kills manners and moods. New York Times, 25 January 2018 Popescu, A.: Keep your head up: How smartphone addiction kills manners and moods. New York Times, 25 January 2018
14.
go back to reference Zuboff, S.: Big other: surveillance capitalism and the prospects of an information civilization. J. Inf. Technol. 30(1), 75–89 (2015)CrossRef Zuboff, S.: Big other: surveillance capitalism and the prospects of an information civilization. J. Inf. Technol. 30(1), 75–89 (2015)CrossRef
15.
go back to reference Chen, B.X.: In an era of ‘smart’ things, sometimes dumb stuff is better. New York Times, 21 February 2018 Chen, B.X.: In an era of ‘smart’ things, sometimes dumb stuff is better. New York Times, 21 February 2018
16.
go back to reference Alter, S.: Theory of workarounds. Commun. Assoc. Inf. Syst. 34(55), 1041–1066 (2014) Alter, S.: Theory of workarounds. Commun. Assoc. Inf. Syst. 34(55), 1041–1066 (2014)
17.
go back to reference Alter, S.: Beneficial Noncompliance and Detrimental Compliance, AMCIS 2015 (2015) Alter, S.: Beneficial Noncompliance and Detrimental Compliance, AMCIS 2015 (2015)
18.
go back to reference Bērziša, S., et al.: Capability Driven Development: an approach to designing digital enterprises. Bus. Inf. Syst. Eng. 57(1), 15–25 (2015) Bērziša, S., et al.: Capability Driven Development: an approach to designing digital enterprises. Bus. Inf. Syst. Eng. 57(1), 15–25 (2015)
20.
go back to reference Ciborra, C.: Improvisation and information technology in organizations. In: ICIS 1996 Proceedings, 26 (1996) Ciborra, C.: Improvisation and information technology in organizations. In: ICIS 1996 Proceedings, 26 (1996)
21.
go back to reference Elbanna, A.R.: The validity of the improvisation argument in the implementation of rigid technology. J. Inf. Technol. 21(3), 165–175 (2006)CrossRef Elbanna, A.R.: The validity of the improvisation argument in the implementation of rigid technology. J. Inf. Technol. 21(3), 165–175 (2006)CrossRef
22.
go back to reference Cherns, A.: Principles of sociotechnical design revisited. Hum. Relat. 40(3), 153–162 (1987)CrossRef Cherns, A.: Principles of sociotechnical design revisited. Hum. Relat. 40(3), 153–162 (1987)CrossRef
23.
go back to reference Malone, T.W., Crowston, K.: The interdisciplinary study of coordination. ACM Comput. Surv. 26(1), 87–119 (1994)CrossRef Malone, T.W., Crowston, K.: The interdisciplinary study of coordination. ACM Comput. Surv. 26(1), 87–119 (1994)CrossRef
24.
go back to reference Strauss, A.L.: Work and the division of labor. In: Creating Sociological Awareness, pp. 85–110. Routledge (2018) Strauss, A.L.: Work and the division of labor. In: Creating Sociological Awareness, pp. 85–110. Routledge (2018)
25.
go back to reference Sawyer, S., Tapia, A.: Always articulating: theorizing on mobile and wireless technologies. Inf. Soc. 22(5), 311–323 (2006)CrossRef Sawyer, S., Tapia, A.: Always articulating: theorizing on mobile and wireless technologies. Inf. Soc. 22(5), 311–323 (2006)CrossRef
26.
go back to reference Gawande, A.: Why Doctors Hate Their Computers. New Yorker, 12 November 2018 Gawande, A.: Why Doctors Hate Their Computers. New Yorker, 12 November 2018
Metadata
Title
How Could Systems Analysis Use the Idea of “Responsible Information System”?
Author
Steven Alter
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-21297-1_3

Premium Partner