Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
How Path Dependency Affects Innovative Behavior of Firms Read chapter Read first chapter

2012 | OriginalPaper | Chapter

14. How Leading Firms Manage Product Safety in NPD

Authors : Andy Yunlong Zhu, Dimitris G. Assimakopoulos, Maximilian von Zedtwitz

Published in: Knowledge Perspectives of New Product Development

Publisher: Springer New York

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Empirical research has produced little evidence on the implications between NPD practices and product safety. The purpose of this paper is to explore how the leading firms manage product safety in product development in juvenile products industry. To this end, we conducted 30 semi-structured in-depth interviews in 24 leading global firms in the juvenile products industry. This paper reports the results of this exploratory investigation. Thirty-four critical to safety NPD practices are identified. Our results show that the leading firms have a strong commitment to product safety from the top management. They foster a product safety first culture in the firm and devote necessary resources to manage product safety proactively. A strong quality team in charge of product safety is prevalent in these firms. Most importantly, the firms have a formal, well-executed NPD process with cross-functional team in charge of product development from concept to launch. Integrating NPD process with hazard analysis and product safety review by quality/safety engineers is critical to safety and was found pervasive in these firms. Our interviews also uncovered a number of major issues on product safety management in NPD that most firms are facing.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Cooperative Innovation in the Chinese Biotechnology Industry: An Analysis Based on Chinese and US Patents from 2000 to 2007
Literature
Abbott H., and Tyler, M., (1997), Safer by Design: A guide to the management and law of designing for product safety, 2nd edition. Gower Publishing Limited, Aldershot, England.
Barczak, G., Griffin, A., and Kahn, K.B., (2009), Perspective: trends and drivers of success in NPD Practices: results of the 2003 PDMA best practices study. Journal of product innovation management, Vol. 26, pp. 3–23.CrossRef
Bapuji, H. and Beamish, P.W., (2008), Product recalls: Avoid hazardous design flaws. Harvard Business Review, Vol. 86, 3, pp. 23–26.
Beamish, P.W. and Bapuji, H., (2008), Toy recalls and China: Emotion vs. Evidence, Management and Organization Review, Vol. 4, 2, pp.197–209.CrossRef
Blake, R.P., ed., (1943), Industry safety, Prentice-Hall, New York.
Brown, R. L. and Holmes, H. (1986). The use of a factor-analytic procedure for assessing the validity of an employee safety climate model. Accident Analysis and Prevention, 18, 455–470.CrossRef
Carter, J.R. and Ellram, L.M., (1994), The impact of interorganizational alliances in improving supplier quality, International journal of physical distribution & logistics management, Vol. 24, 5, pp.15–23.CrossRef
Christensen, W. C., (2003), Safety through design. Professional safety, Mar 2003, Vol 48, 3, pp. 32–39.
Cooper, R.G., Edgett S.J. and Kleinschmidt E.J., (2004a), Benchmarking Best Practices –I, Research technology management, Vol. 47, 1, pp.31–44.
_______, (2004b), Benchmarking Best Practices –II. Research technology management, Vol. 47, 3, pp. 51–59.
_______, (2004c), Benchmarking Best Practices –IIII. Research technology management, Vol. 47, 6, pp. 43–55.
Cooper, R. G. and Kleinschmidt E.J., (1995), Benchmarking the firm’s critical success factors in new product development, Journal of product innovation management, Vol.12, pp. 374–391.CrossRef
_______, (2007), Winning business in product development: the critical success factors. Research technology management, Vol. 50, 3, pp.52–66.
Cox, S. and Cox, T., (1991), The structure of employee attitudes to safety: an European example. Work and Stress, 12, 189–201.
DeDobbeleer, N. and Beland, F. (1991), A safety climate measure for construction sites. Journal of Safety Research, 22, 97–103.CrossRef
Eads, G. and Reuter, P., (1983), Designing safer products: Corporate responses to product liability law and regulation, The rand corporation – The institute for civil justice, Santa Monica.
Goodden, R., (1995), Preventing and handling product liability. Marcel Dekker Publishers, New York.
_______, (Jan 2008), Seminar on Product Safety and Liability Prevention. Shanghai, China.
Gookins, E.F., (2005), Are you ready to defend your product in court?. ASQ world conference on quality and improvement proceedings. Milwaukee, 2005. Vol. 59, pp. 77–80.
Griffin, A., (1997), PDMA research on new product development practices: Updating trends and benchmarking best practices, Journal of product innovation management, Vol. 14, pp. 429–485.CrossRef
Griffin, A., and Hauser, J.R., (1993), The voice of customer, Marketing Science, Vol. 12, no. 1, pp 1–27.CrossRef
Handfield R.B. and Lawson B., (Sept-Oct 2007), Integrate suppliers into new product development, Research Technology Management, Vol. 50, 5, pp. 44–51.
Heinrich, H. W., (1931), Industry accident prevention: A scientific approach. McGraw-Hill, New York.
Hodges, C.J., Tyler, M. and Abbott, H., (1996). Product safety, first edition, Sweet and Maxwell, London.
Hofmann, D.A. and Stetzer, A. (1996), A cross-level investigation of factors influencing unsafe behaviors and accidents personnel, Psychology, 49, 307–339.
Kalin, S.R., (1994), Safety starts on the drawing board, Professional Safety, Vol.39, 12, pp. 24–26.
KID (Kids In Danager), (June 15, 2008), 2007: The year of the recall-An examination of juvenile product recalls in 2007 and the implications for child safety, http://​www.​KidsInDanager.​org. Accessed 15 June 2008.
Kitzes, W.F., (1991), Safety management and the Consumer Product Safety Commission, Professional safety, Vol. 36, 4, pp.25–30.
Kolb, J. and Ross, S. S., (1980), Product safety and liability: A desk reference. McGraw-Hill, New York.
Lascelles, D.M. and Dale, B.G., (1989), The buyer-supplier relationship in total quality management, Journal of purchasing and materials management, Vol. 25, 3, pp.10–19.
Main, B.W., (2002), Design reviews: checkpoints for design. Professional Safety; Jan 2002, Vol. 47,1, pp.27–33.
_______, (2004), Risk assessment. Professional Safety; Dec 2004, Vol. 49, 12, pp.37–47.
_______, and Frantz, J.P., (1994), How design engineers address safety: What the safety community should know. Professional Safety; Feb 1994; Vol. 39, 2, pp.22–27.
_______, and McMurphy, K.J., (1998), Safer by design: Reducing hazards through better designs. Professional Safety; Feb98, Vol. 43,2, pp.29–33.
Nelson, S.R., and Eubanks, F., (2005) Risk tools for technical development hazard analysis and FMEA. The PDMA Handbook of New Product Development, pp.430–441, Wiley, New York.
Page, A.L., (1993), Assessing new product development practices and performance: Establishing crucial norms, Journal of Product Innovation Management, Vol. 10, 4, pp.273–290.CrossRef
Primo M. A.M. and Amundson S.D., (2002), An exploratory study of the effects of supplier relationships on new product development outcomes, Journal of Operations Management, Vol. 20, pp. 33–52.CrossRef
Ransley, D.L. and Rogers, T.J., (1994), A consensus on best R&D practices. Research technology management, Vol. 37, 2, pp.19–26.
Roland, H. E. and Moriarty, B., (1983), System safety engineering and management. Wiley, New York.
Roussel, P.A., Saad, K.M. and Erickson, T.J., (1991), Third generation R&D management. Harvard Business School Press, Boston.
Ryan, J.P., (1988), Hazard analysis guidelines in product design, Professional Safety, Vol 33, 3, pp.17–19.
Ryan K.E., (2003), Product liability risk control. Professional Safety, Feb 2003, Vol 48, 2, pp.20–25.
Saraph, J., Benson, P. and Schroeder R., (1989), An instrument for measuring the critical factors of quality management, Decision Sciences, Vol. 20, 4, pp. 810–829.CrossRef
Thia, C.W., Chai, K.H., Bauly, J., and Xin, Y., (2005), An exploratory of the use of quality tools and techniques in product development. The TQM Magazine, Vol. 17, 5, pp. 406–421.CrossRef
von Zedtwitz, M., (2003), Post-project reviews in R&D, Research Technology Management. Sep/Oct 2003; 46, 5; pp. 43–49.
Voss, C., Tsikriktsis, N. and Frohlich, M. (2002), Case research in operations management, International journal of operations & production management, Vol. 22, 2, pp. 195–219.CrossRef
White, T. and Pomponi, R., (2003), Gain a competitive edge by preventing recalls, Quality Progress, Vol. 36, 8, pp. 41–49.
Yin, R. (1994), Case study research, Sage, Beverly Hills.
Zhu, A.Y., von Zedtwitz, M., and Assimakopoulos, D., (2010), How new product development impacts product safety? 2010 Academy of Management Annual Conference Paper, Montreal Canada.
Zirger, B.J. and Maidique, M.A., (1990), A model of new product development: An empirical test. Management Science, Vol. 36, 7, pp. 867–883.CrossRef
Zohar, D., (1980). Safety Climate in industrial organizations: theoretical and applied implications. Journal of Applied Psychology,65, 95–102.CrossRef
Zohar, D., (2000). A group-level model of safety climate: testing the effect of group climate on microaccidents in manufacturing jobs. Journal of Applied Psychology, 65, 587–596.CrossRef
Metadata
Title
How Leading Firms Manage Product Safety in NPD
Authors
Andy Yunlong Zhu
Dimitris G. Assimakopoulos
Maximilian von Zedtwitz
Copyright Year
2012
Publisher
Springer New York
Book
Knowledge Perspectives of New Product Development

Print ISBN: 978-1-4614-0247-3

Electronic ISBN: 978-1-4614-0248-0

Copyright Year: 2012

DOI
https://doi.org/10.1007/978-1-4614-0248-0_14

Premium Partners

    Image Credits