Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
The Human-Side of Service Engineering: Advancing Technology’s Impact on Service Innovation Read chapter Read first chapter

2021 | OriginalPaper | Chapter

Impacts of Professional Education Measures on the Digital Transformation in Organisations

Authors : Lena Ahner, Yasemin Bayrak, Imogen Cleaver, Maximilian L. Ge, Jens Neuhüttler, Florian Urmetzer

Published in: Advances in the Human Side of Service Engineering

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Digitalisation in all sectors and industries has shortened innovation cycles and puts companies under pressure to retain their competitive abilities. The need to acquire new knowledge and capabilities has led to a rising demand for cooperation of industry with universities and technology innovation centres. These organisations now need to provide suitable measures for knowledge and technology transfer and ultimately account for effectivity and impact of their measures. Based on research on knowledge transfer as well as information technology, we suggest a model for evaluating impact of professional education measures that looks at individual and organisational impacts separately. This paper helps to better understand how teaching interventions can contribute to the capability of business organisations to implement digital technologies.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter How Higher Education Institutions and Technology Innovation Centres Can Support Organisations Through IoT Digital Transformations
next chapter Transformation Towards Smart Result-Oriented Product-Service Systems
Literature
1.
Lai, W.H.: Willingness-to-engage in technology transfer in industry–university collaborations. J. Bus. Res. 64(11), 1218–1223 (2011)CrossRef
2.
Neuhüttler, J., Fischer, R., Ganz, W., Urmetzer, F.: Perceived quality of artificial intelligence in smart service systems: a structured approach. In: Shepperd, M., Brito e Abreu, F., Rodrigues da Silva, A., Pérez-Castillo, R. (eds.) QUATIC 2020. CCIS, vol. 1266, pp. 3–16. Springer, Cham (2020). https://​doi.​org/​10.​1007/​978-3-030-58793-2_​1CrossRef
3.
Valentín, E.M.M.: University—industry cooperation: a framework of benefits and obstacles. Ind. High. Educ. 14(3), 165–172 (2000)CrossRef
4.
Liyanage, C., Elhag, T., Ballal, T., Li, Q.: Knowledge communication and translation–a knowledge transfer model. J. Knowl. Manag. 13(3), 118–131 (2009)CrossRef
5.
Hepburn, N., Wolfe, D.A.: Technology and Innovation Centres: Lessons from Germany, the UK and the USA (2014)
6.
Organisation for Economic Co-operation and Development (OECD): Better Criteria for Better Evaluation. Revised Evaluation Criteria Definitions and Principles for Use, OECD/DAC Network on Development Evaluation, November 2019
7.
Ankrah, S.N., Burgess, T.F., Grimshaw, P., Shaw, N.E.: Asking both university and industry actors about their engagement in knowledge transfer: what single-group studies of motives omit. Technovation 33(2–3), 50–65 (2013)CrossRef
8.
9.
Oliver, C.: Determinants of interorganizational relationships: integration and future directions. Acad. Manag. Rev. 15(2), 241–265 (1990)CrossRef
10.
DeLone, W.H., McLean, E.R.: Information systems success: the quest for the dependent variable. Inf. Syst. Res. 3(1), 60–95 (1992)CrossRef
11.
DeLone, W.H., McLean, E.R.: The DeLone and McLean model of information systems success: a ten-year update. J. Manag. Inf. Syst. 19(4), 9–30 (2003)CrossRef
12.
Clay, P.F., Dennis, A.R., Ko, D.G.: Factors affecting the loyal use of knowledge management systems. In: Proceedings of the 38th Annual Hawaii International Conference on System Sciences, pp. 251c–251c. IEEE (2005)
13.
Kulkarni, U.R., Ravindran, S., Freeze, R.: A knowledge management success model: theoretical development and empirical validation. J. Manag. Inf. Syst. 23(3), 309–347 (2006)CrossRef
14.
Holsapple, C.W., Lee-Post, A.: Defining, assessing, and promoting e-learning success: an information systems perspective. Decis. Sci. J. Innov. Educ. 4(1), 67–85 (2006)CrossRef
15.
Christensen, C.M., Cook, S., Hall, T.: Marketing malpractice: the cause and the cure. Harv. Bus. Rev. 2, 2–13 (2005)
16.
17.
Christensen, C.M., Hall, T., Dillon, K., Duncan, D.S.: Know your customers’ jobs to be done. Harv. Bus. Rev. 94(9), 54–62 (2016)
18.
19.
Kalmbach, J.: The Jobs to Be Done Playbook. Two Waves Books, New York (2020)
20.
Balogun, J., Hailey, V.H.: Exploring Strategic Change, 3rd edn. Prentice-Hall, London (2008)
21.
Sedara V., Gable G.: A factor and structural equation analysis of the enterprise systems success measurement model. In: Proceedings of the 25th International Conference on Information Systems,Washington D.C., pp. 449–463 (2004)
22.
Wilson, C.E.: Triangulation: the explicit use of multiple methods, measures, and approaches for determining core issues in product development. Interactions 13(6), 46–63 (2006)CrossRef
Metadata
Title
Impacts of Professional Education Measures on the Digital Transformation in Organisations
Authors
Lena Ahner
Yasemin Bayrak
Imogen Cleaver
Maximilian L. Ge
Jens Neuhüttler
Florian Urmetzer
Copyright Year
2021
Book
Advances in the Human Side of Service Engineering

Print ISBN: 978-3-030-80839-6

Electronic ISBN: 978-3-030-80840-2

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-3-030-80840-2_19