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Published in:
2012 | OriginalPaper | Chapter
Implications of ERP as Service
Authors : Gustaf Juell-Skielse, Håkan Enquist
Published in: Re-conceptualizing Enterprise Information Systems
Publisher: Springer Berlin Heidelberg
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In this paper we present implications for using and delivering Enterprise Resource Planning as services (ERP-as-a-service). The objective is to construct a framework of opportunities and challenges for users and suppliers of ERP-as-a-service. The framework is based on a combination of literature study and field study and includes approximately 80 implications. New implications, not found in literature, were identified in the field study. Examples of new implications include: more focus on IT-value; simplified phasing of implementation and improved supplier brand. For future research it is suggested that the framework is tested in a larger setting and that implications are prioritized for certain industries and types of business models.