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Published in:
2011 | OriginalPaper | Chapter
Improving the Diagnosability of Business Process Management Systems Using Test Points
Authors : D. Borrego, Maria Teresa Gómez-López, R. M. Gasca, R. Ceballos
Published in: Business Process Management Workshops
Publisher: Springer Berlin Heidelberg
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The management and automation of business processes have become an essential task within IT organizations, where the diagnosis is a very important issue, since it enables fault isolation in a business process. The diagnosis process uses a set of test points (observations) and a model in order to explain a wrong behavior. In this work, an algorithm to allocate test points is presented, where the key idea is to improve the diagnosability, getting a better computational complexity for isolating faults in the activities of business processes.