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2016 | OriginalPaper | Chapter

11. Information Quality in Use

Authors : Carlo Batini, Monica Scannapieco

Published in: Data and Information Quality

Publisher: Springer International Publishing

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Abstract

We have seen in the Preface that the amount of information exchanged in the Web doubles every one year and a half. Besides the Web, to make a whole picture of the multitude of information used every day, we have to consider the information managed in information systems of organizations, the information exchanged by organizations, and the information used in everyday life by all of us. Organizations and single persons make use of information for different purposes, among such purposes, we are interested in those related to (1) taking decisions and (2) doing actions. Decisions and actions in organizations are of different nature according to the type of organization; in public administrations, they are the result of administrative processes, which are executed to provide services to citizens and communities; for private companies, they are the result of business processes, which produce goods or services to be sold in the market.

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Title: Information Quality in Use
Authors: Carlo Batini
Monica Scannapieco
Publisher: Springer International Publishing
Book: Data and Information Quality
Print ISBN: 978-3-319-24104-3

Electronic ISBN: 978-3-319-24106-7

Copyright Year: 2016
DOI: https://doi.org/10.1007/978-3-319-24106-7_11

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