Skip to main content
Top

2019 | OriginalPaper | Chapter

Innovation, New Public Management and Digital Era Government, Towards a Better Public Sector Performance Through ICT: The Case of the Lebanese Ministry of Environment

Authors : Nada Mallah Boustani, Charbel Chedrawi

Published in: ICT for a Better Life and a Better World

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The public sector, especially in developing countries, is encountering several problems in general and is crippled by the lack of government intervention; hence a grown awareness about the role of the public sector in gaining capacity to innovate, as innovation is a dynamic and iterative process, which includes the implementation of new ideas or approaches. In view of the challenging context, this paper assesses the needs in terms of research namely in the field of innovation in the public sector in Lebanon, especially in the Ministry of Environment; it examines the existing literature and theory regarding innovation while focusing on the new public management, the new era government, ICT and innovation theories. Using a qualitative approach, this paper reveals the actions currently undertaken by the Lebanese Government to innovate in public services using ICT which can set the scene for a better public sector performance.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Golden, O.: Innovation in public sector human service programs: the implications of innovation by groping along. J. Policy Anal. Manag. 219–248 (1990)CrossRef Golden, O.: Innovation in public sector human service programs: the implications of innovation by groping along. J. Policy Anal. Manag. 219–248 (1990)CrossRef
2.
go back to reference Goldsmith, S., Eggers, W.: Governing By Network: The New Shape of the Public Sector. The Brookings Institution, Washington, D.C. (2004) Goldsmith, S., Eggers, W.: Governing By Network: The New Shape of the Public Sector. The Brookings Institution, Washington, D.C. (2004)
3.
go back to reference Osborne, S.P., Brown, K.: Managing Change and Innovation in Public Service Organizations. Routledge, New York (2005)CrossRef Osborne, S.P., Brown, K.: Managing Change and Innovation in Public Service Organizations. Routledge, New York (2005)CrossRef
4.
go back to reference Shepard, H.A.: Innovation-resisting and innovation-producing organizations. J. Bus. 470–477 (1967)CrossRef Shepard, H.A.: Innovation-resisting and innovation-producing organizations. J. Bus. 470–477 (1967)CrossRef
5.
go back to reference Van De Ven, A., Angle, H.: An introduction to the Minnesota innovation research program. In: Research on the Management of Innovation: The Minnesota Studies, pp. 3–31. Oxford University Press, New York (2000) Van De Ven, A., Angle, H.: An introduction to the Minnesota innovation research program. In: Research on the Management of Innovation: The Minnesota Studies, pp. 3–31. Oxford University Press, New York (2000)
6.
go back to reference Hood, C.C.: A public management for all seasons? Public Adm., pp. 3–19 (1991)CrossRef Hood, C.C.: A public management for all seasons? Public Adm., pp. 3–19 (1991)CrossRef
7.
go back to reference Hood, C.C.: The new public management. In the 1980s: variations on a theme. Acc. Organ. Soc. 20(2/3), 93–109 (1995)CrossRef Hood, C.C.: The new public management. In the 1980s: variations on a theme. Acc. Organ. Soc. 20(2/3), 93–109 (1995)CrossRef
8.
go back to reference Lane, J.-E.: New Public Management: An Introduction. Routledge, London (2000) Lane, J.-E.: New Public Management: An Introduction. Routledge, London (2000)
9.
go back to reference Verbeeten, F.H.M, Speklé, Rf.: Management control, results-oriented culture and public sector performance: empirical evidence on new public management. Organ. Stud. 36(7), 953–978 (2015)CrossRef Verbeeten, F.H.M, Speklé, Rf.: Management control, results-oriented culture and public sector performance: empirical evidence on new public management. Organ. Stud. 36(7), 953–978 (2015)CrossRef
10.
go back to reference Margetts, H., Dunleavy, P.: The second wave of digital-era governance: a quasi-paradigm for government. Philos. Trans. R. Soc. A 371: 20120382 (2013). Http://Dx.Doi.Org/10.1098/Rsta.2012.0382 Margetts, H., Dunleavy, P.: The second wave of digital-era governance: a quasi-paradigm for government. Philos. Trans. R. Soc. A 371: 20120382 (2013). Http://Dx.Doi.Org/10.1098/Rsta.2012.0382
12.
go back to reference Hannah, S.B.: The correlates of innovation: lessons from best practice. Public Prod. Manag. Rev. 216–228 (1995)CrossRef Hannah, S.B.: The correlates of innovation: lessons from best practice. Public Prod. Manag. Rev. 216–228 (1995)CrossRef
13.
go back to reference Schumpeter, J.A.: The Theory of Economic Development, Tenth Printing 2004, Transaction Publishers, New Brunswick, New Jersey Karol Śledzik Schumpeter’s View on Innovation and Entrepreneurship (1912) Schumpeter, J.A.: The Theory of Economic Development, Tenth Printing 2004, Transaction Publishers, New Brunswick, New Jersey Karol Śledzik Schumpeter’s View on Innovation and Entrepreneurship (1912)
14.
go back to reference Henderson, R.M., Clark, K.B.: Architectural innovation: the reconfiguration of existing product technologies and the failure of established firms. Adm. Sci. Q. 35, 9–30 (1990)CrossRef Henderson, R.M., Clark, K.B.: Architectural innovation: the reconfiguration of existing product technologies and the failure of established firms. Adm. Sci. Q. 35, 9–30 (1990)CrossRef
15.
go back to reference Abernathy, W.J., Utterback, J.M.: Patterns of innovation in technology. Technol. Rev. (1978) Abernathy, W.J., Utterback, J.M.: Patterns of innovation in technology. Technol. Rev. (1978)
16.
go back to reference Tushman, M.L. Anderson, P.: Technological discontinuities and organizational environments. Adm. Sci. Q. 31, 439–465 (1986)CrossRef Tushman, M.L. Anderson, P.: Technological discontinuities and organizational environments. Adm. Sci. Q. 31, 439–465 (1986)CrossRef
17.
go back to reference Ettlie, J.E., Bridges, W.P., O’keefe, R.D.: Organizational strategy and structural differences for radical Vs. Incremental innovation. Manage. Sci., 682–695 (1984) Ettlie, J.E., Bridges, W.P., O’keefe, R.D.: Organizational strategy and structural differences for radical Vs. Incremental innovation. Manage. Sci., 682–695 (1984)
18.
go back to reference Rogers, E.M.: Diffusion of Innovations, 5th edn. Free Press, New York (1984) Rogers, E.M.: Diffusion of Innovations, 5th edn. Free Press, New York (1984)
19.
go back to reference Harfouche A., Robbin, A.: E-Government implementation in developing countries. In: Mola, L., Pennarola, F., Za, S. (eds.) From Information to Smart Society: Environment, Politics and Economics. Springer’s Lecture Notes in Information Systems and Organisation Series, vol. 5, pp. 315–327 (2015) Harfouche A., Robbin, A.: E-Government implementation in developing countries. In: Mola, L., Pennarola, F., Za, S. (eds.) From Information to Smart Society: Environment, Politics and Economics. Springer’s Lecture Notes in Information Systems and Organisation Series, vol. 5, pp. 315–327 (2015)
20.
go back to reference Politt, C., Dan, S.: The Impacts of the New Public Management in Europe: A Meta-Analysis. Cocops Work Package 1—Deliverable (2011) Politt, C., Dan, S.: The Impacts of the New Public Management in Europe: A Meta-Analysis. Cocops Work Package 1—Deliverable (2011)
21.
go back to reference Wright, J.: Reshaping the state: the implications for public administration. West Eur. Polit. 17(3), 102–137 (1991)CrossRef Wright, J.: Reshaping the state: the implications for public administration. West Eur. Polit. 17(3), 102–137 (1991)CrossRef
22.
go back to reference Christensen, T., Lægreid, P.: The whole-of-government approach to public sector reform. Public Adm. Rev. 67 (2007)CrossRef Christensen, T., Lægreid, P.: The whole-of-government approach to public sector reform. Public Adm. Rev. 67 (2007)CrossRef
23.
go back to reference Christensen, T., Laegreid, P.: Transcending New Public Management: The Transformation Of Public Sector Reforms. Ashgate Publishing, Aldershot (2007) Christensen, T., Laegreid, P.: Transcending New Public Management: The Transformation Of Public Sector Reforms. Ashgate Publishing, Aldershot (2007)
24.
go back to reference Boston, J.: Origins and destinations: New Zealand’s model of public management and the international transfer of ideas. In: Weller, P., Davis, G. (eds.) New Ideas, Better Government. Allen & Unwin, St. Leonards, Nsw (1996) Boston, J.: Origins and destinations: New Zealand’s model of public management and the international transfer of ideas. In: Weller, P., Davis, G. (eds.) New Ideas, Better Government. Allen & Unwin, St. Leonards, Nsw (1996)
25.
go back to reference Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J.: New public management is dead-long live digital-era governance. J. Public Adm. Res. Theor. 16, 467–494 (2005)CrossRef Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J.: New public management is dead-long live digital-era governance. J. Public Adm. Res. Theor. 16, 467–494 (2005)CrossRef
26.
go back to reference Franda, M.: Launching Into Cyberspace: Internet Development And Politics In Five World Regions, 295 pp. Lynne Rienner, Boulder (2002) Franda, M.: Launching Into Cyberspace: Internet Development And Politics In Five World Regions, 295 pp. Lynne Rienner, Boulder (2002)
27.
go back to reference Eisenhardt, K.M.: Building theories from case study research. Acad. Manag. Rev. 14(4), 532–550 (1989)CrossRef Eisenhardt, K.M.: Building theories from case study research. Acad. Manag. Rev. 14(4), 532–550 (1989)CrossRef
28.
go back to reference Walsham, G.: Interpretive case studies in is research: nature and method. Eur. J. Inf. Syst. 4(2), 74–81 (1995)CrossRef Walsham, G.: Interpretive case studies in is research: nature and method. Eur. J. Inf. Syst. 4(2), 74–81 (1995)CrossRef
29.
go back to reference Creswell, J.: Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage (2003) Creswell, J.: Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage (2003)
30.
go back to reference Romelaer, P., L’entretien De Recherche, Dans Roussel, P., Wacheux, F. (eds.): Management Des Ressources Humaines: Méthodes De Recherche En Sciences Humaines Et Sociales, De Boeck, pp. 101–137 (2005) Romelaer, P., L’entretien De Recherche, Dans Roussel, P., Wacheux, F. (eds.): Management Des Ressources Humaines: Méthodes De Recherche En Sciences Humaines Et Sociales, De Boeck, pp. 101–137 (2005)
31.
go back to reference Light, P.C.: Sustaining Innovation. Jossey-Bass, San Francisco (1998) Light, P.C.: Sustaining Innovation. Jossey-Bass, San Francisco (1998)
32.
go back to reference Harfouche, A.: The same wine but in new bottles. Public E-services divide and low citizens’ satisfaction: An example from Lebanon. Int. J. Electron. Gov. Res. 6(3), 73–105 (2010)CrossRef Harfouche, A.: The same wine but in new bottles. Public E-services divide and low citizens’ satisfaction: An example from Lebanon. Int. J. Electron. Gov. Res. 6(3), 73–105 (2010)CrossRef
33.
go back to reference Mclaughlin, K., Osborne, S., Ferlie, E.: The New Public Management: Current Trends and Future Prospects. Routledge, London (2002) Mclaughlin, K., Osborne, S., Ferlie, E.: The New Public Management: Current Trends and Future Prospects. Routledge, London (2002)
34.
go back to reference West, D.: Global E government 2002, Providence. Center For Public Policy, Brown University, Ri (2002) West, D.: Global E government 2002, Providence. Center For Public Policy, Brown University, Ri (2002)
Metadata
Title
Innovation, New Public Management and Digital Era Government, Towards a Better Public Sector Performance Through ICT: The Case of the Lebanese Ministry of Environment
Authors
Nada Mallah Boustani
Charbel Chedrawi
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-10737-6_12

Premium Partner