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Published in:
Exploring Outsourcing, Governance, and Discourse Read chapter Read first chapter

2019 | OriginalPaper | Chapter

5. Inside Domestic Outsourcing with Multiple Suppliers

Authors : Eleni Lioliou, Leslie P. Willcocks

Published in: Global Outsourcing Discourse

Publisher: Springer International Publishing

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Abstract

DUTCH is an integrated financial service company based in the Netherlands. It offers a wide range of financial services including insurance, banking, and mortgage products to consumers, businesses, and institutions. DUTCH is the product of over 15 years of mergers and acquisitions between co-operative and competing insurance companies. From 2012 it was hiring more than 22,000 employees in more than 10 business and service units.

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previous chapter Inside Global Outsourcing in Banking and Finance
next chapter The Transaction Cost Economics Discourse
Literature
Feeny, D., Willcocks, L., & Lacity, M. (2005). Taking the Measure of Outsourcing Providers. Sloan Management Review, 46(3), 41–48.
Willcocks, L. P., & Craig, A. (2008). The Outsourcing Enterprise: Building Core Retained Capabilities. Logica Internal Report.
Willcocks, L., Cullen, S., & Craig, A. (2011). The Outsourcing Enterprise: From Cost Management to Collaborative Innovation. London: Palgrave.CrossRef
Metadata
Title
Inside Domestic Outsourcing with Multiple Suppliers
Authors
Eleni Lioliou
Leslie P. Willcocks
Copyright Year
2019
Book
Global Outsourcing Discourse

Print ISBN: 978-3-319-74044-7

Electronic ISBN: 978-3-319-74045-4

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-3-319-74045-4_5

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