Top

Published in:

2020 | OriginalPaper | Chapter

Intelligent Support of the Business Process Model Analysis and Improvement Method

Authors : Andrii Kopp, Dmytro Orlovskyi

Published in: Information and Communication Technologies in Education, Research, and Industrial Applications

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config

AI-assisted search

Off

Abstract

Since business process modeling is considered as the foundation of Business Process Management, it is required to design understandable and modifiable process models used to analyze and improve depicted business processes. Therefore, this article proposes a method for business process model analysis and improvement. The lifecycle of Business Process Management from business process modeling to applying the Business Intelligence and process mining techniques is considered. Existing approaches to business process model analysis are reviewed. Proposed method is based on best practices in business process modeling, process model metrics, and corresponding thresholds. The usage of business process model metrics and thresholds to formalize process modeling guidelines is outlined, as well as the procedure of business process model analysis and improvement is shown. The application of Business Intelligence techniques to support the proposed method is demonstrated, as well as the obtained results are shown and discussed.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

previous chapter SMT-LIB Theory of Nominative Data

next chapter The Use of Analogy to Simplify the Mathematical Description of the Didactical Process

Hammer, M., Champy, J.: Reengineering the Corporation: A Manifesto for Business Revolution. Zondervan (2009)

Van der Aalst, W.M.P.: Business process management: a comprehensive survey. ISRN Softw. Eng. 2013, 1–37 (2013). https://doi.org/10.1155/2013/507984CrossRef

Linden, M., Felden, C., Chamoni, P.: Dimensions of business process intelligence. In: zur Muehlen, M., Su, J. (eds.) BPM 2010. LNBIP, vol. 66, pp. 208–213. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-20511-8_19CrossRef

Bucher, T., Gericke, A., Sigg, S.: Process-centric business intelligence. Bus. Process Manag. J. 3(15), 408–429 (2009). https://doi.org/10.1108/14637150910960648CrossRef

Krogstie, J.: Perspectives to process modeling. In: Glykas, M. (ed.) Business Process Management. Studies in Computational Intelligence, vol. 444, pp. 1–39. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-28409-0_1CrossRef

Harmon, P.: The state of business process management 2016. BPTrends (2016)

PDCA Cycle. https://asq.org/quality-resources/pdca-cycle

Shahzad, K., Elias, M., Johannesson, P.: Requirements for a business process model repository: a stakeholders’ perspective. In: Abramowicz, W., Tolksdorf, R. (eds.) BIS 2010. LNBIP, vol. 47, pp. 158–170. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-12814-1_14CrossRef

Elias, M.: Design of business process model repositories: requirements, semantic annotation model and relationship meta-model. Doctoral thesis, Department of Computer and Systems Sciences, Stockholm University (2015)

10.

Riehle, D.M., et al.: Towards an EPC standardization–a literature review on exchange formats for EPC models. In: Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2016), Ilmenau, Germany (2016)

11.

Zha, H., Van der Aalst, W.M.P., Wang, J., Wen, L., Sun, J.: Verifying workflow processes: a transformation-based approach. Softw. Syst. Model. 2(10), 253–264 (2011). https://doi.org/10.1007/s10270-010-0149-9CrossRef

12.

Van der Aalst, W.M.P.: Using process mining to bridge the gap between BI and BPM. IEEE Comput. 12(44), 77–80 (2011). https://doi.org/10.1109/MC.2011.384CrossRef

13.

Corradini, F., et al.: Quality Assessment Strategy: Applying Business Process Modelling Understandability Guidelines. University of Camerino, Italy (2015)

14.

Krogstie, J.: Quality of business process models. Quality in Business Process Modeling, pp. 53–102. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-42512-2_2CrossRef

15.

Rolon, E., Ruiz, F., Garcia, F., Piattini, M.: Applying software metrics to evaluate business process models. CLEI-Electron. J. 1(9) (2006). https://doi.org/10.19153/cleiej.9.1.5

16.

Cardoso, J.: Process control-flow complexity metric: an empirical validation. In: IEEE International Conference on Services Computing (SCC 2006), pp. 167–173. IEEE (2006). https://doi.org/10.1109/scc.2006.82

17.

Mendling, J., Verbeek, H.M.W., van Dongen, B.F., van der Aalst, W.M.P., Neumann, G.: Detection and prediction of errors in EPCs of the SAP reference model. Data Knowl. Eng. 64(1), 312–329 (2008). https://doi.org/10.1016/j.datak.2007.06.019CrossRef

18.

Godlevskyi, M.D., Orlovskyi, D.L., Kopp, A.M.: Structural analysis and optimization of IDEF0 functional business process models. Radio Electron. Comput. Sci. Control 3, 48–56 (2018). https://doi.org/10.15588/1607-3274-2018-3-6CrossRef

19.

Sánchez-González, L., García, F., Mendling, J., Ruiz, F.: Quality assessment of business process models based on thresholds. In: Meersman, R., Dillon, T., Herrero, P. (eds.) OTM 2010. LNCS, vol. 6426, pp. 78–95. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-16934-2_9CrossRef

20.

Mendling, J., Sánchez-González, L., Garcia, F., La Rosa, M.: Thresholds for error probability measures of business process models. J. Syst. Softw. 5(85), 1188–1197 (2012). https://doi.org/10.1016/j.jss.2012.01.017CrossRef

21.

Data flows: Note on Data-Driven Process Modeling. Diagramming mistakes – Black holes, grey holes, and miracles. http://faculty.babson.edu/dewire/Readings/dfdmistk.htm

22.

Boyd, S., Vandenberghe, L.: Introduction to Applied Linear Algebra: Vectors, Matrices, and Least Squares. Cambridge University Press, Cambridge (2018)CrossRef

23.

Ekanayake, C.C., La Rosa, M., ter Hofstede, A.H.M., Fauvet, M.-C.: Fragment-based version management for repositories of business process models. In: Meersman, R., et al. (eds.) OTM 2011. LNCS, vol. 7044, pp. 20–37. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-25109-2_3CrossRef

24.

Version Control Systems Popularity in 2016. https://rhodecode.com/insights/version-control-systems-2016

25.

BPMN for research – A collection of BPMN diagrams that can be used for research purposes. https://github.com/camunda/bpmn-for-research

26.

Zaytsev, Y.V., Morrison, A.: Increasing quality and managing complexity in neuroinformatics software development with continuous integration. Front. Neuroinform. 6, 31 (2013). https://doi.org/10.3389/fninf.2012.00031CrossRef

27.

Gartner Magic Quadrant – Microsoft Power BI. https://info.microsoft.com/ww-landing-gartner-mq-bi-analytics-2019.html

28.

Malhotra, R.: Rapid Java Persistence and Microservices. Apress, New York (2019)CrossRef

29.

MySQL Database Server. https://community.linuxmint.com/software/view/mysql-server

30.

About the Business Process Model and Notation Specification Version 2.0. https://www.omg.org/spec/BPMN/2.0/

31.

Tscheschner, W.: Transformation from EPC to BPMN. Bus. Process Technol. 1(3), 7–21 (2006)

32.

BPMN Model API. https://docs.camunda.org/manual/7.7/user-guide/model-api/bpmn-model-api/

33.

Apache Jena. https://jena.apache.org/

34.

Resource Description Framework (RDF). https://www.w3.org/RDF/

35.

Web-based tooling for BPMN. https://bpmn.io/

36.

Research calculations made during PhD study. https://github.com/andriikopp/research-calculations

37.

Russell, N., Ter Hofstede, A.H., Van Der Aalst, W.M., Mulyar, N.: Workflow control-flow patterns: a revised view. BPM Center Report BPM-06-22 (2006)

Title: Intelligent Support of the Business Process Model Analysis and Improvement Method
Authors: Andrii Kopp
Dmytro Orlovskyi
Publisher: Springer International Publishing
Book: Information and Communication Technologies in Education, Research, and Industrial Applications
Print ISBN: 978-3-030-39458-5

Electronic ISBN: 978-3-030-39459-2

Copyright Year: 2020
DOI: https://doi.org/10.1007/978-3-030-39459-2_6

Springer Professional

Abstract

Please log in to get access to your license.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner