Skip to main content
Top

2018 | OriginalPaper | Chapter

11. Investigating the Impact of Agile Control Mechanisms on Learning in Scrum Teams

Authors : Maria Carmela Annosi, Antonella Martini, Mats Magnusson

Published in: Learning and Innovation in Hybrid Organizations

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This chapter aims to explore Management Control Systems (MCS) resulting from the implementation of agile development methods, relying on an established MCS taxonomy. An abductive approach was adopted, considering the shortage of research evaluating the post-adoption effects of agile methods. Four organizations from an international telecommunication firm that implemented agile methods were involved, and 44 individual semi-structured interviews were performed. In addition, 121 free comments from a global survey to the same organizations were used as secondary data. The paper indicates how Scrum, a widespread agile method, implicitly brings multiple enforcing levers of control to a team’s self-regulatory learning processes.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Akella, D. (2007). Learning organizations managerial control systems? Global Business Review, 8(1), 13–28.CrossRef Akella, D. (2007). Learning organizations managerial control systems? Global Business Review, 8(1), 13–28.CrossRef
go back to reference Anthony, R. N., Dearden, J., & Bedford, N. M. (1984), Management control systems. McGraw-Hill/Irwin. Anthony, R. N., Dearden, J., & Bedford, N. M. (1984), Management control systems. McGraw-Hill/Irwin.
go back to reference Chiang, Y. H., & Hung, K. P. (2014). Team control mode, workers’ creativity, and new product innovativeness. R&D Management, 44(2), 124–136.CrossRef Chiang, Y. H., & Hung, K. P. (2014). Team control mode, workers’ creativity, and new product innovativeness. R&D Management, 44(2), 124–136.CrossRef
go back to reference Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239–290.CrossRef Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239–290.CrossRef
go back to reference Cohn, M. (2009). Succeeding with agile: Software development using Scrum. Pearson Education. Cohn, M. (2009). Succeeding with agile: Software development using Scrum. Pearson Education.
go back to reference Draucker, C. B., Martsolf, D. S., Ross, R., & Rusk, T. B. (2007). Theoretical sampling and category development in grounded theory. Qualitative Health Research, 17(8), 1137–1148.CrossRef Draucker, C. B., Martsolf, D. S., Ross, R., & Rusk, T. B. (2007). Theoretical sampling and category development in grounded theory. Qualitative Health Research, 17(8), 1137–1148.CrossRef
go back to reference Dybå, T., & Dingsøyr, T. (2008). Empirical studies of agile software development: A systematic review. Information and Software Technology, 50(9), 833–859.CrossRef Dybå, T., & Dingsøyr, T. (2008). Empirical studies of agile software development: A systematic review. Information and Software Technology, 50(9), 833–859.CrossRef
go back to reference Gibson, C. B., & Birkinshaw, J. (2004). The antecedents, consequences and mediating role of organizational ambidexterity. Academy of Management Journal, 47(2), 209–226.CrossRef Gibson, C. B., & Birkinshaw, J. (2004). The antecedents, consequences and mediating role of organizational ambidexterity. Academy of Management Journal, 47(2), 209–226.CrossRef
go back to reference Glaser, B. G. (1998). Doing grounded theory: Issues and discussions. Sociology Press: Mill Valley. Glaser, B. G. (1998). Doing grounded theory: Issues and discussions. Sociology Press: Mill Valley.
go back to reference Hopwood, A. G. (1976). Accounting and human behavior. Englewood Cliffs, NJ: Prentice-Hall. Hopwood, A. G. (1976). Accounting and human behavior. Englewood Cliffs, NJ: Prentice-Hall.
go back to reference Kerssen-van Drongelen, I. C., & Bilderbeek, J. (1999). R&D performance measurement: More than choosing a set of metrics. R&D Management, 29(1), 35–46.CrossRef Kerssen-van Drongelen, I. C., & Bilderbeek, J. (1999). R&D performance measurement: More than choosing a set of metrics. R&D Management, 29(1), 35–46.CrossRef
go back to reference Langfield-Smith, K. (1997). Management control systems and strategy: A critical review. Accounting, Organizations and Society, 22(2), 207–232.CrossRef Langfield-Smith, K. (1997). Management control systems and strategy: A critical review. Accounting, Organizations and Society, 22(2), 207–232.CrossRef
go back to reference McCarthy, I. P., & Gordon, B. R. (2011). Achieving contextual ambidexterity in R&D organizations: A management control system approach. R&D Management, 41(3), 240–258.CrossRef McCarthy, I. P., & Gordon, B. R. (2011). Achieving contextual ambidexterity in R&D organizations: A management control system approach. R&D Management, 41(3), 240–258.CrossRef
go back to reference Merchant, K. (1985). Control in business organizations. Boston: Pitman. Merchant, K. (1985). Control in business organizations. Boston: Pitman.
go back to reference Moe, N. B., & Dingsøyr, T. (2008). Scrum and team effectiveness: Theory and practice. In Agile processes in software engineering and extreme programming (pp. 11–20). Heidelberg: Springer. Moe, N. B., & Dingsøyr, T. (2008). Scrum and team effectiveness: Theory and practice. In Agile processes in software engineering and extreme programming (pp. 11–20). Heidelberg: Springer.
go back to reference Otley, D. T., & Berry, A. J. (1994). Case study research in management accounting and control. Management Accounting Research, 5(1), 45–65.CrossRef Otley, D. T., & Berry, A. J. (1994). Case study research in management accounting and control. Management Accounting Research, 5(1), 45–65.CrossRef
go back to reference Ouchi, W. G. (1977). The relationship between organizational structure and organizational control. Administrative Science Quarterly, 22(1), 95–113.CrossRef Ouchi, W. G. (1977). The relationship between organizational structure and organizational control. Administrative Science Quarterly, 22(1), 95–113.CrossRef
go back to reference Ouchi, W. G. (1979). A conceptual framework for the design of organizational control mechanisms. Management Science, 25, 833–848.CrossRef Ouchi, W. G. (1979). A conceptual framework for the design of organizational control mechanisms. Management Science, 25, 833–848.CrossRef
go back to reference Patton, M. Q. (1990). Qualitative evaluation and research methods. Newsbury Park, London: Sage Publication, Inc., New Dehli. Patton, M. Q. (1990). Qualitative evaluation and research methods. Newsbury Park, London: Sage Publication, Inc., New Dehli.
go back to reference Peirce, C. (1931). Collected papers. Cambridge: Harvard University Press. Peirce, C. (1931). Collected papers. Cambridge: Harvard University Press.
go back to reference Pikkarainen, M., Haikara, J., Salo, O., Abrahamsson, P., & Still, J. (2008). The impact of agile practices on communication in software development. Empirical Software Engineering, 13(3), 303–337.CrossRef Pikkarainen, M., Haikara, J., Salo, O., Abrahamsson, P., & Still, J. (2008). The impact of agile practices on communication in software development. Empirical Software Engineering, 13(3), 303–337.CrossRef
go back to reference Schatzman, L., & Strauss, A. L. (1973). Field research: Strategies for a natural sociology. Englewood Cliffs, NJ: Prentice-Hall. Schatzman, L., & Strauss, A. L. (1973). Field research: Strategies for a natural sociology. Englewood Cliffs, NJ: Prentice-Hall.
go back to reference Schwaber, K. (1997). Scrum development process. In Business object design and implementation (pp. 117–134). London: Springer. Schwaber, K. (1997). Scrum development process. In Business object design and implementation (pp. 117–134). London: Springer.
go back to reference Schwaber, K., Beedle, M., & Martin, R. C. (2002). Agile development with Scrum. Upper Saddle River, NJ: Prentice-Hall. Schwaber, K., Beedle, M., & Martin, R. C. (2002). Agile development with Scrum. Upper Saddle River, NJ: Prentice-Hall.
go back to reference Simons, R. (1987). Accounting control systems and business strategy: An empirical analysis. Accounting, Organizations and Society, 12(4), 357–374.CrossRef Simons, R. (1987). Accounting control systems and business strategy: An empirical analysis. Accounting, Organizations and Society, 12(4), 357–374.CrossRef
go back to reference Simons, R. (1994). How new top managers use control systems as levers of strategic renewal. Strategic Management Journal, 15(3), 169–189.CrossRef Simons, R. (1994). How new top managers use control systems as levers of strategic renewal. Strategic Management Journal, 15(3), 169–189.CrossRef
go back to reference Simons, R. (1995). Levers of control. Cambridge, MA: Harvard Business School Press. Simons, R. (1995). Levers of control. Cambridge, MA: Harvard Business School Press.
Metadata
Title
Investigating the Impact of Agile Control Mechanisms on Learning in Scrum Teams
Authors
Maria Carmela Annosi
Antonella Martini
Mats Magnusson
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-319-62467-9_11