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Published in:
2011 | OriginalPaper | Chapter
Issues before Indian Small and Medium Scale Enterprises Opting for ERP Implementation
Authors : Parijat Upadhyay, Rana Basu, Pranab K. Dan
Published in: Information Intelligence, Systems, Technology and Management
Publisher: Springer Berlin Heidelberg
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Enterprise Resource Planning (ERP), a comprehensive integrated packaged software system, have been used by many companies. Such big ticket investment decisions are driven by growth strategies, customer service expectations and pressures to reduce costs. The purpose of this paper is to present the findings of a study which is based on the results of a comprehensive compilation of literature and subsequent analysis of ERP implementation success factors in context to Indian Micro, Small and Medium scale Enterprises (MSMEs). The paper attempts to empirically assess which factors are most critical in the ERP implementation process from the perspective of the Indian MSMEs. This research is potentially aimed to being useful to MSMEs as a guideline so as to ensure a positive outcome of the implementation process. The result of this study highlights four crucial factors which influences the ERP implementation process in Indian MSME segment.