18. Knowledge Work and Digital Talent

A skeptic might say that anyone who purports to know what lies ahead is either just guessing or simply being foolish. Many of us find ourselves making informal conjectures about the future, while sitting with friends over coffee. How can we really say with confidence what is around the corner, predicting events that have not been seen in a concrete sense? For the most part, the future of work is staring most of us immediately in the face. So in this case the future may not be so difficult to predict after all, when there is so much evidence to support what direction things are headed. With the advent of knowledge work, this relationship has become even more prominent. This chapter addresses the concept of knowledge work and proposes some further understanding of the oft-used term digital talent, as it relates to work analysis.