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Published in:
2017 | OriginalPaper | Chapter
7. Management Myth # 4—A Business is Best Organized around Functions
Author : Tim Baker
Published in: Performance Management for Agile Organizations
Publisher: Springer International Publishing
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Abstract
The newly appointed CEO, Samantha, identifies as her first major challenge, the imperative to break down the boundaries between departments in the government agency she now leads. Samantha observes the agency is organized around several “silos”—it’s a typical bureaucracy. Even at the senior management level, this is evident. The most important cross-functional team—the senior management team—is disjointed and not operating as a team. Managers arrive at executive meetings with their functional “hat” on and fail to consider issues from the perspective of the overall organization. Samantha knows she has a problem and has her work cut out in breaking down these traditional departmental boundaries and the rivalries they breed.