2015 | OriginalPaper | Chapter
Marketing Airlines Internationally: U.S. Travellers’ Attitude Toward Domestic Versus Foreign Carriers
Authors : Erdener Kaynak, Orsay Kucukemiroglu
Published in: Proceedings of the 1993 Academy of Marketing Science (AMS) Annual Conference
Publisher: Springer International Publishing
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This article first presents the structural changes taking place in international airline industry and on the progression of changes in airline marketing strategies in global markets. To this end, the paper tries to find out airline passenger satisfaction/dissatisfaction while flying by a U.S. and/or foreign carrier to foreign destinations.