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Published in:
2009 | OriginalPaper | Chapter
MCDM and SSM in the Public Crisis Management: From the Systemic Point of View
Authors : Yinyin Kuang, Dongping Fan
Published in: Cutting-Edge Research Topics on Multiple Criteria Decision Making
Publisher: Springer Berlin Heidelberg
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From the perspective of system science, this paper analyzes the system mechanism of public crisis formation and argues that the essence of public crisis is a variety of bifurcations of the social system. Accordingly, the main characteristic of public crisis is shown as an ill- structured problem situation. In the public crisis management, MCDM, as a hard system approach, is strong in coping with the managerial problem which has clear objectives and well structure. When encountered ill- structured problem situations, SSM can be a supplementary methodology to MCDM.