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Business & Information Systems Engineering
Published in: Business & Information Systems Engineering 2/2019

19-12-2017 | Research Paper

Methodology for the Implementation of Knowledge Management Systems 2.0

A Case Study in an Oil and Gas Company

Authors: Sergio Orenga-Roglá, Ricardo Chalmeta

Published in: Business & Information Systems Engineering | Issue 2/2019

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Abstract

Web 2.0 and Big Data tools can be used to develop knowledge management systems based on facilitating the participation and collaboration of people in order to enhance knowledge. The paper presents a methodology that can help organizations with the use of Web 2.0 and Big Data tools to discover, gather, manage and apply their knowledge by making the process of implementing a knowledge management system faster and simpler. First, an initial version of the methodology was developed and it was then applied to an oil and gas company in order to analyze and refine it. The results obtained show the effectiveness of the methodology, since it helped this company to carry out the implementation quickly and effectively, thereby allowing the company to gain the maximum benefits from existing knowledge.
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Appendix
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Metadata
Title
Methodology for the Implementation of Knowledge Management Systems 2.0
A Case Study in an Oil and Gas Company
Authors
Sergio Orenga-Roglá
Ricardo Chalmeta
Publication date
19-12-2017
Publisher
Springer Fachmedien Wiesbaden
Published in
Business & Information Systems Engineering / Issue 2/2019
Print ISSN: 2363-7005
Electronic ISSN: 1867-0202
DOI
https://doi.org/10.1007/s12599-017-0513-1

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