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Published in:
2015 | OriginalPaper | Chapter
Mobile e-Services and Open Data in e-Government Processes - Concept and Design
Authors : Dan Johansson, Josefin Lassinantti, Mikael Wiberg
Published in: Mobile Web and Intelligent Information Systems
Publisher: Springer International Publishing
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The traditional service life cycle starts with the formulation of required needs and ends with the adoption and ownership of the service. In an e-government context, this takes the form of citizens consuming services provided by the public sector bodies. We examine how a combination of mobile e-services and open data can extend and allow possible citizen-driven continuation of the service life cycle. The chosen method is a concept-driven approach, manifesting our concept in a digital prototype, which allows citizens to generate and acquire open data, as well as develop and publish their own e-services.