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2015 | OriginalPaper | Chapter

Modeling Users Emotional State for an Enhanced Human-Machine Interaction

Authors : David Griol, José Manuel Molina

Published in: Hybrid Artificial Intelligent Systems

Publisher: Springer International Publishing

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Abstract

Spoken conversational agents have been proposed to enable a more natural and intuitive interaction with the environment and human-computer interfaces. In this paper, we propose a framework to model the user’s emotional state during the dialog and adapt the dialog model dynamically, thus developing more efficient, adapted, and usable conversational agents. We have evaluated our proposal developing a user-adapted agent that facilitates touristic information, and provide a detailed discussion of the positive influence of our proposal in the success of the interaction, the information and services provided, as well as the perceived quality.

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Metadata
Title
Modeling Users Emotional State for an Enhanced Human-Machine Interaction
Authors
David Griol
José Manuel Molina
Copyright Year
2015
Book
Hybrid Artificial Intelligent Systems

Print ISBN: 978-3-319-19643-5

Electronic ISBN: 978-3-319-19644-2

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-19644-2_30

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