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E-Supply Network Management—Unused Potential? Read chapter Read first chapter

2019 | OriginalPaper | Chapter

New Technological Solutions in Logistics on the Example of Logistics Operators in Poland and Ukraine

Authors : Joanna Dyczkowska, Olga Reshetnikova

Published in: SMART Supply Network

Publisher: Springer International Publishing

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Abstract

The use of modern technologies in logistics was described in this publication. The logistics services of the e-commerce market necessitated an adaptation of the infrastructure to the requirements of customers as regards shipment and collection. The purpose of the study is a presentation of new technologies offered on the territories of Poland and Ukraine as well as their comparison. A literature analysis and a comparative analysis method of the services offered by the largest logistics operator and national mailing services for e-commerce were used in the article. A historical outline and the current development of the e-commerce market in both countries were presented. The sustainable development of the market has resulted in tendencies connected with information technology, ecology and changes in supply chains. The comparative analysis presents the similarity and differences in the logistics services offered by DHL to Polish and Ukrainian customers as well as in the logistics offer of national mailing companies. The direction of changes on the market of logistics services, such as automation of processes, reduction of costs and eco-logistics was indicated in the conclusions, changes to smart supply channel (SSC). The dynamics of the e-commerce market contributed to increased awareness on the part of all the participants of the supply chain and an implementation of changes to improve logistics services provided at each stage of the execution of the order, the results are smart supply network. Nevertheless, there occur differences within the same logistics operator that operates on the Polish and Ukrainian markets. Greater differences in the use of modern technologies can be observed with national mail operators.

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Metadata
Title
New Technological Solutions in Logistics on the Example of Logistics Operators in Poland and Ukraine
Authors
Joanna Dyczkowska
Olga Reshetnikova
Copyright Year
2019
Book
SMART Supply Network

Print ISBN: 978-3-319-91667-5

Electronic ISBN: 978-3-319-91668-2

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-3-319-91668-2_3

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