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Published in:
2009 | OriginalPaper | Chapter
Notice Board as Metaphor for Social Media Service in Chemical Factory
Authors : Sampo Teräs, Petri Mannonen
Published in: Online Communities and Social Computing
Publisher: Springer Berlin Heidelberg
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Work in paper and chemical factories include controlling several processes and cooperating with several workers. This needs lots of awareness and information sharing. Breakdowns in information sharing can lead to low quality production and unsafe work situations. During last couple of years different social media and web 2.0 applications and services have become popular ways of sharing information in leisure environment. We created a prototype from social media perspective to respond the needs in information sharing in factories. Our electronic notice board prototype (El Nobo) uses a metaphor from process operators’ current work environment and is designed to face the specific needs that occur in the chemical factory process operators’ work. The prototype aims to introduce social media type of working practices to process control work and to test the possibilities of informal cross-organizational information sharing in industrial settings.