Abstract
Providing quality higher education is a central goal related to the creation of the European Higher Education Area. Cost Action CA15221—Advancing effective institutional models towards cohesive teaching, learning, research and writing development—addresses the challenge of creating synergy among the increasingly more specialised and centralised supports for the above activities, offering the most advantageous models and practices for supporting teaching, learning, writing and research (TLWR).
The aim of the paper is to investigate basic elements of integrated support for TLWR in a higher education institution. To achieve the above aim the following objectives were set by the authors: (1) studying the forms and methods of centralized support for research, writing, teaching and learning, which can be used in a modern university; (2) examining what educational services, designed to facilitate effective teaching, learning, and research, are offered to students, academic and attending staff; (3) defining basic processes and knowledge transfer schemes involved in the centralized model of support for research, writing, teaching and learning employed in a contemporary higher education institution; (4) analysing how modern technologies and communication platforms allow for greater collaboration between all study process participants in the agenda of creating the common ground in terms of shared purposes, processes, knowledge, values and skills among centralized institutional supports for the four key activities in order to capitalise on their synergies.
The following research methods were used by the authors: (1) analysis of technologies and communication platforms used for supporting teaching, learning, research and writing (TLWR); (2) analysis of the main documents regulating centralized support for TLWR strategic plans, documents related to quality assurance in higher education, relevant publications, and study courses descriptions; (3) interviews with representatives of the management, research and academic staff of the university in focus.