Issue 3-4/2015
Content (6 Articles)
The impact of green supply chain management practices on firm performance: the role of collaborative capability
Donghyun Choi, Taewon Hwang
Operations management in multi-channel retailing: an exploratory study
Alexander Hübner, Andreas Holzapfel, Heinrich Kuhn
Impact of national culture on airline operations
H. Muge Yayla-Kullu, Praowpan Tansitpong, Adelina Gnanlet, Christopher M. McDermott, Jeffrey F. Durgee
Implementing lean in knowledge work: Implications from a study of the hospital discharge planning process
Christopher M. McDermott, Ferdinand J. Venditti
Measuring the impact of stock-keeping unit attributes on retail stock-out performance
Goran Avlijas, Ana Simicevic, Radoslav Avlijas, Marijana Prodanovic
Environmental and quality practices: using a video method to explore their relationship with customer satisfaction in the hotel industry
George I. Kassinis, Andreas C. Soteriou