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Published in:
2014 | OriginalPaper | Chapter
5. Organization A: Investigative Study
Author : Johannes Karl Mühl
Published in: Organizational Trust
Publisher: Springer International Publishing
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Abstract
In this chapter a study of the accounting relationships in a large Swiss/American manufacturing company is reported. This study applies the conceptual models developed in Chap. 3, which have been constructed from the literature in Chap. 2. The goal of this study is to test the research hypotheses of the models developed and recognized.
In this chapter the results of the first of the studies are reported. First the situation of the company is reported. Then the general questions pertaining to trust are investigated to determine if there is validation for the dimensions of trust. This is then followed by the use of social network analysis to understand how perceptions of trust are affected by the respondent’s position in the social structure of the organization and their contacts.