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Published in:
2020 | OriginalPaper | Chapter
People: A New Skill Set for New Roles
Authors : Wolfgang Schnellbächer, Daniel Weise
Published in: Jumpstart to Digital Procurement
Publisher: Springer International Publishing
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Abstract
People is without a doubt the most crucial enabler dimension in BCG’s Procurement House. When managers fail to manage their people well, they can excel in everything else but they will not succeed. However, at the same time, the people dimension is by far the most complex one to tackle and, therefore, also requires the highest degree of attention from CPOs and managers alike. Typically, when successfully implementing new tools, only 10% depends on the right selection and 20% on the available data, whereas 70% depends on the extent to which people adapt to the inherent changes.