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Published in:
2021 | OriginalPaper | Chapter
Permission Dispatching Mechanism Inside and Outside of the Warranty Period for Equipment Maintenance Service System
Authors : Yujie Liu, Wenjia Wu, Wen Bo, Chen Han, Quanxin Zhang, Changyou Zhang
Published in: Human Centered Computing
Publisher: Springer International Publishing
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Abstract
It is a vital service process for equipment maintenance to ensure regular operation. The equipment transitions from inside of the warranty period to outside of the warranty period and the staff involved in the maintenance service will transform from manufacturer personnel to a mixed team of user teams and third-party companies. The permissions will change with their responsibilities in the equipment maintenance service system. In this paper, we take the maintenance service system of shield tunneling machine equipment as a case, which design the personnel structure of the mixed maintenance team and establish an authorization mechanism to support the multi-team work process of equipment maintenance. We design a user group-based hierarchical control strategy that combines the equipment maintenance service system’s resource structure. At the end of this paper, though the simulation-based on Colored Petri Net CPN Tools, we verify the correctness and effectiveness of the permission dispatching mechanism.