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Published in:
A Survey of Cognitive Assistants Read chapter Read first chapter

2018 | OriginalPaper | Chapter

12. Personal Assistants: Civil Liability and Dispute Resolution

Author : Marco Carvalho Gonçalves

Published in: Personal Assistants: Emerging Computational Technologies

Publisher: Springer International Publishing

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Abstract

In this chapter, we will study the problem of civil liability resultant from the use of intelligent personal assistants and the most appropriate legal means to resolve disputes in this area. Thus, starting from a preliminary analysis with regard to the protection of personal rights, we will analyse the different illicit behaviours that may occur as a result of the use of intelligent personal assistants, as well as the legal requirements for the liability that have to be verified and the possible need to implement new legislation on this area. In the second part of our study, we will examine the different legal means that can be used to resolve civil liability disputes arising from the use of intelligent personal assistants, with a particular focus on alternative means of dispute resolution.

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previous chapter EDI for Consumers, Personal Assistants and Ambient Intelligence—The Right to Be Forgotten
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Metadata
Title
Personal Assistants: Civil Liability and Dispute Resolution
Author
Marco Carvalho Gonçalves
Copyright Year
2018
Book
Personal Assistants: Emerging Computational Technologies

Print ISBN: 978-3-319-62529-4

Electronic ISBN: 978-3-319-62530-0

Copyright Year: 2018

DOI
https://doi.org/10.1007/978-3-319-62530-0_12

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