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2020 | OriginalPaper | Chapter

6. Polyphony in Team Communication

Authors : Sara McComb, Deanna Kennedy

Published in: Computational Methods to Examine Team Communication

Publisher: Springer International Publishing

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Abstract

When teams are convened, they have many issues to discuss. Some of their conversations occur all at once; while, others require shifting among topics to make key decisions that reflect all the information available. Understanding how these conversations transpire, including when topics are discussed and in what order, may help teams perform effectively. In this chapter, we consider communication polyphony using event history analysis; specifically, we employ proportional hazard models and Andersen-Gill intensity models. This approach results in identifying the relationships among the points in time when teams complete conversations about specific topics. The findings from these analyses highlight the order in which topics are discussed, when action is initiated, how often teams cycle through various topics, and any relationships these points of interest have with team performance. Differences attributable to the conditions under which the teams collaborate are also examined.

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Appendix
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Metadata
Title
Polyphony in Team Communication
Authors
Sara McComb
Deanna Kennedy
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-36159-4_6