Preferences of Business Process Models: Interpretative Analysis on Spontaneously Common Symbols

Through quantitative analysis, previous researches had proven a significant preference towards a specific set of notations for modeling business processes. The drawn conclusion revealed a significantly correlated coefficient preference to Norm Process Chart for using easily recognizable symbols to intuitively elicit clear understanding in representing business process models. Further interpretative analysis to qualitatively enhance these findings will only prove and strengthen the above claimed beyond reasonable doubt. The approach is to measure respondent level of accuracy in interpreting 3 different case studies modeled using 3 different modeling techniques shown to respondents in three different randomized sequences. The analysis includes correlating the finding against the time taken as well as respondents’ level of confidence in interpreting these models. The significantly correlated results again confirmed beyond reasonable doubt Norm Process Chart being respondents ultimate choice. Further comparative analysis between results from an earlier investigation against the latter, revealed similar patterns in respondents’ responses despite respondents dispersed ethnicity and educational backgrounds.