Skip to main content
Top

2016 | OriginalPaper | Chapter

Probing – Two Perspectives to Participation

Authors : Tuuli Mattelmäki, Andrés Lucero, Jung-Joo Lee

Published in: Collaboration in Creative Design

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Practitioners from different fields of design and research apply the ‘Probing’ method as means of getting a better understanding of their users and to inspire their designs. During the 15 years since its first appearance, the probing method has been extended for deployment in different contexts and for different uses. In this chapter we first briefly introduce what probes are about, then we look at probing from two perspectives: (a) as a process of collaborative discovery and learning, and (b) as a tool for entering the users’ contexts. We illustrate these perspectives through cases in which probes have been introduced in educational and professional environments. Based on the findings, we discuss how a making process of probes can engage a design research team to the issues of concern, and present a set of problems and challenges encountered while probing professional work. Finally, we propose a set of considerations for designing probes for different purposes.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Boehner K, Vertesi J, Sengers P, Dourish P (2007) How HCI interprets the probes. In Proc. of CHI’07, ACM Press, 1077–1086. Boehner K, Vertesi J, Sengers P, Dourish P (2007) How HCI interprets the probes. In Proc. of CHI’07, ACM Press, 1077–1086.
go back to reference Gaver W, Dunne T, Pacenti E (1999) Cultural probes. Interactions 6(1), January, ACM, 21–29. Gaver W, Dunne T, Pacenti E (1999) Cultural probes. Interactions 6(1), January, ACM, 21–29.
go back to reference Gaver W, Boucher A, Pennington S, Walker B (2004) Cultural probes and the value of uncertainty. Interactions 11(5), September, ACM, 53–56. Gaver W, Boucher A, Pennington S, Walker B (2004) Cultural probes and the value of uncertainty. Interactions 11(5), September, ACM, 53–56.
go back to reference Lucero A, Lashina T, Diederiks E, Mattelmäki T (2007) How probes inform and influence the design process. In Proc. DPPI '07, ACM Press, 377–391. Lucero A, Lashina T, Diederiks E, Mattelmäki T (2007) How probes inform and influence the design process. In Proc. DPPI '07, ACM Press, 377–391.
go back to reference Mattelmäki T (2006) Design probes. Dissertation. University of Art and Design Helsinki, Finland. Mattelmäki T (2006) Design probes. Dissertation. University of Art and Design Helsinki, Finland.
go back to reference Wallace J, McCarthy J, Wright PC, Olivier P (2013) Making design probes work. In Proc. of CHI’13, ACM Press, 3441–3450. Wallace J, McCarthy J, Wright PC, Olivier P (2013) Making design probes work. In Proc. of CHI’13, ACM Press, 3441–3450.
go back to reference Boehner K, Vertesi J, Sengers P, Dourish P (2007) How HCI interprets the probes. In: Proceedings of CHI ’07, ACM Press, 1077–1086 Boehner K, Vertesi J, Sengers P, Dourish P (2007) How HCI interprets the probes. In: Proceedings of CHI ’07, ACM Press, 1077–1086
go back to reference Brandt E (2006) Designing exploratory design games: a framework for participation in Participatory Design? In: Proceedings of PDC ’06, ACM Press, 57–66 Brandt E (2006) Designing exploratory design games: a framework for participation in Participatory Design? In: Proceedings of PDC ’06, ACM Press, 57–66
go back to reference Carter S, Mankoff J (2005) When participants do the capturing: the role of media in diary studies. In: Proceedings of CHI ’05, ACM Press, 899–908 Carter S, Mankoff J (2005) When participants do the capturing: the role of media in diary studies. In: Proceedings of CHI ’05, ACM Press, 899–908
go back to reference Ellis C (2004) The ethnographic I: a methodological novel about auto ethnography. AltaMira Press, Walnut Creek Ellis C (2004) The ethnographic I: a methodological novel about auto ethnography. AltaMira Press, Walnut Creek
go back to reference Fogg BJ (2003) Persuasive technology: using computers to change what we think and do. Morgan Kaufmann, Boston Fogg BJ (2003) Persuasive technology: using computers to change what we think and do. Morgan Kaufmann, Boston
go back to reference Gaver W, Dunne T, Pacenti E (1999) Cultural probes. Interactions 6(1):21–29, ACM Gaver W, Dunne T, Pacenti E (1999) Cultural probes. Interactions 6(1):21–29, ACM
go back to reference Gaver W, Boucher A, Pennington S, Walker B (2004) Cultural probes and the value of uncertainty. Interactions 11(5):53–56, ACM Gaver W, Boucher A, Pennington S, Walker B (2004) Cultural probes and the value of uncertainty. Interactions 11(5):53–56, ACM
go back to reference Hemmings T, Crabtree A, Rodden T, Clark K, Rouncefiled M (2002) Probing the probes. In: Proceedings of PDC ’02, pp 42–50 Hemmings T, Crabtree A, Rodden T, Clark K, Rouncefiled M (2002) Probing the probes. In: Proceedings of PDC ’02, pp 42–50
go back to reference Hulkko S, Mattelmäki T, Virtanen K, Keinonen T (2004) Mobile probes. In: Proceedings of NordiCHI ’04, ACM Press, pp 43–51 Hulkko S, Mattelmäki T, Virtanen K, Keinonen T (2004) Mobile probes. In: Proceedings of NordiCHI ’04, ACM Press, pp 43–51
go back to reference Hutchinson H, Mackay W, Westerlund B, Bederson BB, Druin A, Plaisant C, Beau-douin-Lafon M, Conversy S, Evans H, Hansen H, Roussel N, Eiderbäck B (2003) Technology probes: inspiring design for and with families. In: Proceedings of CHI ’03, ACM Press, pp 17–24 Hutchinson H, Mackay W, Westerlund B, Bederson BB, Druin A, Plaisant C, Beau-douin-Lafon M, Conversy S, Evans H, Hansen H, Roussel N, Eiderbäck B (2003) Technology probes: inspiring design for and with families. In: Proceedings of CHI ’03, ACM Press, pp 17–24
go back to reference Jääskö V, Mattelmäki T (2003) Methods for empathic design: observing and probing. In: Proceedings of DPPI ’03, ACM Press, pp 126–131 Jääskö V, Mattelmäki T (2003) Methods for empathic design: observing and probing. In: Proceedings of DPPI ’03, ACM Press, pp 126–131
go back to reference Lee J (2014) The true benefits of designing design methods. Artifacts 3(2):1–12CrossRef Lee J (2014) The true benefits of designing design methods. Artifacts 3(2):1–12CrossRef
go back to reference Lucero A (2009) Co-designing interactive spaces for and with designers: supporting mood-board making. Doctoral dissertation, Eindhoven University of Technology, The Netherlands Lucero A (2009) Co-designing interactive spaces for and with designers: supporting mood-board making. Doctoral dissertation, Eindhoven University of Technology, The Netherlands
go back to reference Lucero A, Martens J-B (2006) Supporting the creation of mood boards: industrial design in mixed reality. In: Proceedings of TableTop 2006, IEEE Lucero A, Martens J-B (2006) Supporting the creation of mood boards: industrial design in mixed reality. In: Proceedings of TableTop 2006, IEEE
go back to reference Lucero A, Mattelmäki T (2007) Professional probes: a pleasurable little extra for the participant’s work. In: Proceedings of IASTED-HCI 2007, ACTA Press, pp 170–176 Lucero A, Mattelmäki T (2007) Professional probes: a pleasurable little extra for the participant’s work. In: Proceedings of IASTED-HCI 2007, ACTA Press, pp 170–176
go back to reference Lucero A, Lashina T, Diederiks EMA (2004) From imagination to experience: the role of feasibility studies in gathering requirements for ambient intelligent products. In: Proceedings of EUSAI 2004. Springer, Berlin/Heidelberg, pp 92–99 Lucero A, Lashina T, Diederiks EMA (2004) From imagination to experience: the role of feasibility studies in gathering requirements for ambient intelligent products. In: Proceedings of EUSAI 2004. Springer, Berlin/Heidelberg, pp 92–99
go back to reference Lucero A, Lashina T, Diederiks E, Mattelmäki T (2007) How probes inform and influence the design process. In: Proceedings DPPI ’07, ACM Press, pp 377–391 Lucero A, Lashina T, Diederiks E, Mattelmäki T (2007) How probes inform and influence the design process. In: Proceedings DPPI ’07, ACM Press, pp 377–391
go back to reference Mattelmäki T (2003) Probes – studying experiences for design empathy. Empathic design – user experience in product design. IT Press, Helsinki, 119–130 Mattelmäki T (2003) Probes – studying experiences for design empathy. Empathic design – user experience in product design. IT Press, Helsinki, 119–130
go back to reference Mattelmäki T (2005) Applying probes – from inspirational notes to collaborative insights. CoDesign 1(2):83–102, Taylor & Francis, London Mattelmäki T (2005) Applying probes – from inspirational notes to collaborative insights. CoDesign 1(2):83–102, Taylor & Francis, London
go back to reference Mattelmäki T (2006) Design probes. Dissertation, University of Art and Design Helsinki, Finland Mattelmäki T (2006) Design probes. Dissertation, University of Art and Design Helsinki, Finland
go back to reference Mattelmäki T, Battarbee K (2002) Empathy probes. In: Proceedings of PDC 2002, CPSR, pp266–271 Mattelmäki T, Battarbee K (2002) Empathy probes. In: Proceedings of PDC 2002, CPSR, pp266–271
go back to reference Papert S (1980) Mindstorms – children, computers and powerful ideas. Basic Books, New York Papert S (1980) Mindstorms – children, computers and powerful ideas. Basic Books, New York
go back to reference Paulos E, Jenkins T (2005) Urban probes: encountering our emerging urban atmospheres. In: Proceedings of CHI ’05, ACM Press, pp 341–350 Paulos E, Jenkins T (2005) Urban probes: encountering our emerging urban atmospheres. In: Proceedings of CHI ’05, ACM Press, pp 341–350
go back to reference Sanders EB (2001) Virtuosos of the experience domain. In: Proceedings of the 2001 IDSA education conference Sanders EB (2001) Virtuosos of the experience domain. In: Proceedings of the 2001 IDSA education conference
go back to reference Wallace J, McCarthy J, Wright PC, Olivier P (2013) Making design probes work. In: Proceedings of CHI’13, ACM Press, pp 3441–3450 Wallace J, McCarthy J, Wright PC, Olivier P (2013) Making design probes work. In: Proceedings of CHI’13, ACM Press, pp 3441–3450
Metadata
Title
Probing – Two Perspectives to Participation
Authors
Tuuli Mattelmäki
Andrés Lucero
Jung-Joo Lee
Copyright Year
2016
DOI
https://doi.org/10.1007/978-3-319-29155-0_3