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2014 | OriginalPaper | Chapter

Process Mining to Forecast the Future of Running Cases

Authors : Sonja Pravilovic, Annalisa Appice, Donato Malerba

Published in: New Frontiers in Mining Complex Patterns

Publisher: Springer International Publishing

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Abstract

Processes are everywhere in our daily lives. More and more information about executions of processes are recorded in event logs by several information systems. Process mining techniques are used to analyze historic information hidden in event logs and to provide surprising insights for managers, system developers, auditors, and end users. While existing process mining techniques mainly analyze full process instances (cases), this paper extends the analysis to running cases, which have not yet completed. For running cases, process mining can be used to notify future events. This forecasting ability can provide insights for check conformance and support decision making. This paper details a process mining approach, which uses predictive clustering to equip an execution scenario with a prediction model. This model accounts for recent events of running cases to predict the characteristics of future events. Several tests with benchmark logs investigate the viability of the proposed approach.

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Metadata
Title
Process Mining to Forecast the Future of Running Cases
Authors
Sonja Pravilovic
Annalisa Appice
Donato Malerba
Copyright Year
2014
DOI
https://doi.org/10.1007/978-3-319-08407-7_5

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