Skip to main content
Top

2022 | OriginalPaper | Chapter

Progressive Intensity of Human-Technology Teaming

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Human-technology combination is normally conceptualized on a bi-polar dimension from no technical autonomy to full technical autonomy, and consequently from full human control to no human control. This paper presents an alternative scale for describing levels of human-technology teaming. It assumes complementarity of humans and technology. Humans and technology are considered to remain qualitatively different in spite of new technical capabilities. When combined smartly, they are able to mutually compensate for weaknesses and to mutually reinforce strengths. On the proposed scale, both full human control as well as full technical autonomy are on the lowest level, as there is no teaming at all. Higher levels represent an increasing intensity of teaming ranging from (i) technology informs the human, via (ii) human and technology influence each other to (iii) true human-technology collaboration that allows for shared control. These levels are described and substantiated in the paper.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Mitchell, M.: Artificial Intelligence. Farrar Strauss and Giroux, New York (2019) Mitchell, M.: Artificial Intelligence. Farrar Strauss and Giroux, New York (2019)
2.
go back to reference Hirsch-Kreinsen, H., Karačić, A.: Technologieversprechen Autonome Systeme. In: Hirsch-Kreinsen, H., Karačić, A. (eds.) Autonome Systeme und Arbeit, pp. 9–24. Transcript Verlag, Bielefeld (2019) Hirsch-Kreinsen, H., Karačić, A.: Technologieversprechen Autonome Systeme. In: Hirsch-Kreinsen, H., Karačić, A. (eds.) Autonome Systeme und Arbeit, pp. 9–24. Transcript Verlag, Bielefeld (2019)
3.
go back to reference Kuhn, T., Liggesmeyer, P.: Autonome Systeme, Potenziale und Herausforderungen. In: Hirsch-Kreinsen, H., Karačić A. (eds.) Autonome Systeme und Arbeit, pp. 27–45. Transcript Verlag, Bielefeld (2019) Kuhn, T., Liggesmeyer, P.: Autonome Systeme, Potenziale und Herausforderungen. In: Hirsch-Kreinsen, H., Karačić A. (eds.) Autonome Systeme und Arbeit, pp. 27–45. Transcript Verlag, Bielefeld (2019)
4.
go back to reference Fitts, P.M.: Human engineering for an effective air-navigation and traffic-control system. NRC, Washington DC (1951) Fitts, P.M.: Human engineering for an effective air-navigation and traffic-control system. NRC, Washington DC (1951)
5.
go back to reference Waefler, T., Grote, G., Windischer, A., Ryser, C.: KOMPASS: a method for complementary system design. In: Hollnagel, E. (ed.) Handbook of Cognitive Task Design, pp. 477–502. Lawrence Erlbaum, Mahwah (2003)CrossRef Waefler, T., Grote, G., Windischer, A., Ryser, C.: KOMPASS: a method for complementary system design. In: Hollnagel, E. (ed.) Handbook of Cognitive Task Design, pp. 477–502. Lawrence Erlbaum, Mahwah (2003)CrossRef
6.
go back to reference Grote, G., Weik, S., Waefler, T., Zoelch, M.: Criteria for the complementary allocation of functions in automated work systems and their use in simultaneous engineering projects. Int. J. Ind. Ergon. 16, 367–382 (1995)CrossRef Grote, G., Weik, S., Waefler, T., Zoelch, M.: Criteria for the complementary allocation of functions in automated work systems and their use in simultaneous engineering projects. Int. J. Ind. Ergon. 16, 367–382 (1995)CrossRef
7.
go back to reference Sheridan, T.B.: Supervisory control. In: Salvendy, G. (ed.) Handbook of Human Factors/Ergonomics. Wiley, New York (1987) Sheridan, T.B.: Supervisory control. In: Salvendy, G. (ed.) Handbook of Human Factors/Ergonomics. Wiley, New York (1987)
9.
go back to reference Sheridan, T.B.: Function allocation: algorithm, alchemy or apostasy? Int. J. Hum.-Comput. Stud. 52, 203–216 (2000)CrossRef Sheridan, T.B.: Function allocation: algorithm, alchemy or apostasy? Int. J. Hum.-Comput. Stud. 52, 203–216 (2000)CrossRef
10.
go back to reference Bainbridge, L.: Ironies of automation. In: Rasmussen, J., Duncan, K., Leplat, J. (eds.) New Technology and Human Error, pp. 271–283. Wiley, Chichester (1987) Bainbridge, L.: Ironies of automation. In: Rasmussen, J., Duncan, K., Leplat, J. (eds.) New Technology and Human Error, pp. 271–283. Wiley, Chichester (1987)
11.
go back to reference Parasuraman, R., Mouloua, M., Molloy, R.: Effects of adaptive task allocation on monitoring of automated systems. Hum. Factors 38, 665–679 (1996)CrossRef Parasuraman, R., Mouloua, M., Molloy, R.: Effects of adaptive task allocation on monitoring of automated systems. Hum. Factors 38, 665–679 (1996)CrossRef
14.
go back to reference Bradshaw, J.M., Hoffman, R.R., Johnson, M., Woods, D.D.: The seven deadly myths of “autonomous systems.” IEEE Intell. Syst. 28(3), 54–61 (2013)CrossRef Bradshaw, J.M., Hoffman, R.R., Johnson, M., Woods, D.D.: The seven deadly myths of “autonomous systems.” IEEE Intell. Syst. 28(3), 54–61 (2013)CrossRef
15.
go back to reference Gerst, D.: Autonome Systeme und Künstliche Intelligenz. Herausforderungen für die Arbeits systemgestaltung. In: Hirsch-Kreinsen, H., Karačić, A. (eds.) Autonome Systeme und Arbeit, pp. 101–137. Transcript Verlag, Bielefeld (2019) Gerst, D.: Autonome Systeme und Künstliche Intelligenz. Herausforderungen für die Arbeits systemgestaltung. In: Hirsch-Kreinsen, H., Karačić, A. (eds.) Autonome Systeme und Arbeit, pp. 101–137. Transcript Verlag, Bielefeld (2019)
16.
go back to reference Russell, S.: Human Compatible. Penguin Books, London (2019) Russell, S.: Human Compatible. Penguin Books, London (2019)
17.
go back to reference Chen, J.Q.: Who should be the boss? Machines or humans? In: Griffiths, P., Nowshade Kabir, M. (eds.) ECIAIR 2019, Oxford, UK, pp. 71–79 (2019) Chen, J.Q.: Who should be the boss? Machines or humans? In: Griffiths, P., Nowshade Kabir, M. (eds.) ECIAIR 2019, Oxford, UK, pp. 71–79 (2019)
18.
go back to reference Franken, S., Wattenberg, M.: The impact of AI on employment and organisation in the industrial working environment of the future. In: Griffiths, P., Nowshade Kabir, M. (eds.) ECIAIR 2019, Oxford, UK, pp. 141–148 (2019) Franken, S., Wattenberg, M.: The impact of AI on employment and organisation in the industrial working environment of the future. In: Griffiths, P., Nowshade Kabir, M. (eds.) ECIAIR 2019, Oxford, UK, pp. 141–148 (2019)
19.
go back to reference Bezemer, T., de Groot, M., Blasse, E., ten Berg, M., Kappen, T.H., Bredenoord, A.L.: A Human(e) in clinical decision support systems. J. Med. Internet Res. 21, 1–9 (2019)CrossRef Bezemer, T., de Groot, M., Blasse, E., ten Berg, M., Kappen, T.H., Bredenoord, A.L.: A Human(e) in clinical decision support systems. J. Med. Internet Res. 21, 1–9 (2019)CrossRef
20.
go back to reference Floridi, L.: The Fourth Revolution How the Infosphere Is Reshaping Human Reality. Oxford University Press, Oxford (2016) Floridi, L.: The Fourth Revolution How the Infosphere Is Reshaping Human Reality. Oxford University Press, Oxford (2016)
21.
go back to reference Zuboff, S.: In the Age of the Smart Machine. Basic Books, New York (1988) Zuboff, S.: In the Age of the Smart Machine. Basic Books, New York (1988)
22.
go back to reference Waefler, T.: Gebildeter und vernetzter Mensch: Vier Thesen zur soziotechnischen Gestaltung der Zukunft. J. Psychologie des Arbeitshandelns. 13(2), 5–21 (2020) Waefler, T.: Gebildeter und vernetzter Mensch: Vier Thesen zur soziotechnischen Gestaltung der Zukunft. J. Psychologie des Arbeitshandelns. 13(2), 5–21 (2020)
23.
go back to reference Grote, G.: Gestaltungsansätze für das komplementäre Zusammenwirken von Mensch und Technik in Industrie 4.0. In: Hirsch-Kreinsen, H., Ittermann, P., Niehaus, J. (eds.) Digitalisierung industrieller Arbeit, pp. 131–146. Nomos, Baden-Baden (2015) Grote, G.: Gestaltungsansätze für das komplementäre Zusammenwirken von Mensch und Technik in Industrie 4.0. In: Hirsch-Kreinsen, H., Ittermann, P., Niehaus, J. (eds.) Digitalisierung industrieller Arbeit, pp. 131–146. Nomos, Baden-Baden (2015)
24.
go back to reference Crowe, D., LaPierre, M., Kebritchi, M.: Knowledge based artificial augmentation intelligence technology: next step in academic instructional tools of distance learning. TechTrends 61, 494–506 (2017)CrossRef Crowe, D., LaPierre, M., Kebritchi, M.: Knowledge based artificial augmentation intelligence technology: next step in academic instructional tools of distance learning. TechTrends 61, 494–506 (2017)CrossRef
26.
go back to reference Scherk, J., Pöchhacker-Tröscher, G., Wagner, K.: Künstliche Intelligenz - Artificial Intelligence. Pöschhacker Innovation Consulting, Linz (2017) Scherk, J., Pöchhacker-Tröscher, G., Wagner, K.: Künstliche Intelligenz - Artificial Intelligence. Pöschhacker Innovation Consulting, Linz (2017)
27.
go back to reference Both, G., Weber, J.: Hands-free driving? Automatisiertes Fahren und Mensch-Maschine Interaktion. In: Hilgendorf, E. (ed.) Robotik im Kontext von Moral und Recht, pp. 171–188. Nomos, Baden-Baden (2014) Both, G., Weber, J.: Hands-free driving? Automatisiertes Fahren und Mensch-Maschine Interaktion. In: Hilgendorf, E. (ed.) Robotik im Kontext von Moral und Recht, pp. 171–188. Nomos, Baden-Baden (2014)
28.
go back to reference Samek, W., Wiegand, T., Müller, K.-R.: Explainable Artificial Intelligence: Understanding, Visualizing and Interpreting Deep Learning Models. ICT Discov. 1, 1–10 (2017). Special Issue The Impact of AI on Communication Networks and Services Samek, W., Wiegand, T., Müller, K.-R.: Explainable Artificial Intelligence: Understanding, Visualizing and Interpreting Deep Learning Models. ICT Discov. 1, 1–10 (2017). Special Issue The Impact of AI on Communication Networks and Services
29.
go back to reference Rodriguez, S.S., O’Donovan, J., Schaffer, J.A., Höllerer, T.: Knowledge complacency and decision support systems. In: 2019 IEEE Conference on Cognitive and Computational Aspects of Situation Management (CogSIMA), pp.43–51 (2019) Rodriguez, S.S., O’Donovan, J., Schaffer, J.A., Höllerer, T.: Knowledge complacency and decision support systems. In: 2019 IEEE Conference on Cognitive and Computational Aspects of Situation Management (CogSIMA), pp.43–51 (2019)
31.
go back to reference Ittermann, P., Niehaus, J., Hirsch-Kreinsen, H., Dregger, J., ten Hompel, M.: Social Manufacturing and Logistics. Gestaltung von Arbeit in der digitalen Produktion und Logistik. Technische Universität Dortmund, Dortmund (2016) Ittermann, P., Niehaus, J., Hirsch-Kreinsen, H., Dregger, J., ten Hompel, M.: Social Manufacturing and Logistics. Gestaltung von Arbeit in der digitalen Produktion und Logistik. Technische Universität Dortmund, Dortmund (2016)
32.
go back to reference Heim, P.: Interaktive Angleichung als Modell für die Mensch-Computer-Interaktion im Semantic Web. Universität Stuttgart, Stuttgart (2011) Heim, P.: Interaktive Angleichung als Modell für die Mensch-Computer-Interaktion im Semantic Web. Universität Stuttgart, Stuttgart (2011)
34.
go back to reference Onnasch, L., Roesler, E.: A taxonomy to structure and analyze human–robot interaction. Int. J. Soc. Robot. (2020) Onnasch, L., Roesler, E.: A taxonomy to structure and analyze human–robot interaction. Int. J. Soc. Robot. (2020)
35.
go back to reference Schmidt, A., Herrmann, T.: User interfaces: a new interaction paradigm for automated systems. Interactions 25(5), 41–46 (2017) Schmidt, A., Herrmann, T.: User interfaces: a new interaction paradigm for automated systems. Interactions 25(5), 41–46 (2017)
Metadata
Title
Progressive Intensity of Human-Technology Teaming
Author
Toni Waefler
Copyright Year
2022
DOI
https://doi.org/10.1007/978-3-030-85540-6_4

Premium Partner