Advertisement
Published in:
2014 | OriginalPaper | Chapter
Random Walks for Opinion Summarization on Conversations
Authors : Zhongqing Wang, Liyuan Lin, Shoushan Li, Guodong Zhou
Published in: Natural Language Processing and Chinese Computing
Publisher: Springer Berlin Heidelberg
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
Opinion summarization on conversations aims to generate a sentimental summary for a dialogue and is shown to be much more challenging than traditional topic-based summarization and general opinion summarization, due to its specific characteristics. In this study, we propose a graph-based framework to opinion summarization on conversations. In particular, a random walk model is proposed to globally rank the utterances in a conversation. The main advantage of our approach is its ability of integrating various kinds of important information, such as utterance length, opinion, and dialogue structure, into a graph to better represent the utterances in a conversation and the relationship among them. Besides, a global ranking algorithm is proposed to optimize the graph. Empirical evaluation on the Switchboard corpus demonstrates the effectiveness of our approach.