Top

Published in:

2021 | OriginalPaper | Chapter

4. Relation Artefacts Type II

Author : Prof. Torkil Clemmensen

Published in: Human Work Interaction Design

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config

AI-assisted search

Off

Abstract

This chapter is about relation artefacts type II, which are socio-technical ideation sketches. These are presented as a design movement with three sub-types of Type II from the technical to the social. This begins with interaction design patterns, then do collaborative sketching, and finally converge on new workflows. They are explained with reference to the HWID platform and illustrated with examples of how to sketch interaction and collaboration concepts for workplaces. Novel approaches for supporting designers in sketching algorithms, such as alternative machine learning approaches to the same problem, are discussed. Ways of evaluating sketches from a work analysis and organization perspective are introduced. The chapter ends with a summary of how to sketch alternative solutions for interaction design in a complex work domain. A design case with a simple folder design for a complex work environment that illustrates the relation artefact Type II is presented.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

previous chapter Relation Artefacts Type I

next chapter Relation Artefacts Type III

Available only for authorised users

Auernhammer, J. M. K., & Leifer, L. (2019). Is organizational design a human-centered design practice? In Proceedings of the Design Society: International Conference on Engineering Design (Vol. 1, no. 1, pp. 1205–1214). Cambridge University Press.

Bellamy, R., Desmond, M., Martino, J., Matchen, P., Ossher, H., Richards, J., & Swart, C. (2011). Sketching tools for ideation. In Proceeding of the 33rd International Conference on Software Engineering-ICSE’11 (pp. 808). https://doi.org/10.1145/1985793.1985909.

Borchers, J. O. (2008). A pattern approach to interaction design. In Cognition, Communication and Interaction (pp. 114–131). Springer.

Buxton, B. (2010). Sketching user experiences: Getting the design right and the right design. Morgan kaufmann.

Clemmensen, T. (2006). A simple design for a complex work domain-the role of sketches in the design of a Bachelor study’s new folder structure for use by teachers, students and administrators. In Human Work Interaction Design: Designing for Human Work (Vol. 221, pp. 221–240). https://doi.org/10.1007/978-0-387-36792-7_13.

Clemmensen, T. (2011a). Designing a simple folder structure for a complex domain. Human Technology: An Interdisciplinary Journal on Humans in ICT Environments.

Clemmensen, T. (2011b). Templates for cross-cultural and culturally specific usability testing: Results from field studies and ethnographic interviewing in three countries. International Journal of Human-Computer Interaction, 27(7), 634–669. https://doi.org/10.1080/10447318.2011.555303.

Clemmensen, T., Campos, P., Orngreen, R., Mark-Pejtersen, A., & Wong, W. (2006). Human work interaction design: Designing for human work. Springer Science+Business Media.

Craft, B., & Cairns, P. (2006). Using sketching to aid the collaborative design of information visualisation software-A case study. In IFIP International Federation for Information Processing (Vol. 221, pp. 103–122). https://doi.org/10.1007/978-0-387-36792-7_6.

Dorst, K. (2011). The core of “design thinking” and its application. Design Studies. https://doi.org/10.1016/j.destud.2011.07.006.

Erickson, T. (2000). 13 Supporting interdisciplinary design: Towards pattern languages for workplaces. In Workplace studies: Recovering work practice and informing system design (pp. 252).

Gajendar, U. (2016). Empathizing with the smart and invisible: Algorithms! Interactions, 23(4), 24–25.

Gallagher, C. L. (2017). Sketching for ideation: A structured approach for increasing divergent thinking. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 106–111).

Greenberg, S., & Buxton, B. (2008). Usability evaluation considered harmful (some of the time). In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 111–120).

Greenberg, S., Carpendale, S., Marquardt, N., & Buxton, B. (2011). Sketching user experiences: The workbook. Elsevier.

Greenberg, S., Carpendale, S., Marquardt, N., & Buxton, B. (2012). 3.5-The Collaborative Sketch: Sketching to brainstorm, express ideas and mediate interaction (S. Greenberg, S. Carpendale, N. Marquardt, & B. B. T.-S. U. E. T. W. Buxton, Eds.). https://doi.org/10.1016/B978-0-12-381959-8.50014-6.

Gross, T. (2013). Supporting effortless coordination: 25 years of awareness research. Computer Supported Cooperative Work (CSCW), 22(4), 425–474. https://doi.org/10.1007/s10606-013-9190-x.

Harrington, C., Erete, S., & Piper, A. M. (2019). Deconstructing community-based collaborative design: Towards more equitable participatory design engagements. Proceedings of the ACM on Human-Computer Interaction, 3(CSCW), 1–25.

Hertzum, M. (2018). Three contexts for evaluating organizational usability. Journal of Usability Studies, 11(1).

Horton, K. S., & Dewar, R. G. (2005). Learning from patterns during information technology configuration. Journal of Organizational and End User Computing (JOEUC), 17(2), 26–42.

Kleffmann, M., Röhl, S., Book, M., & Gruhn, V. (2018). Evaluation of a traceability approach for informal freehand sketches. Automated Software Engineering, 25(1), 1–43. https://doi.org/10.1007/s10515-017-0221-6.

Koutsikouri, D., Lindgren, R., Henfridsson, O., & Rudmark, D. (2018). Extending digital infrastructures: a typology of growth tactics. Journal of the Association for Information Systems, 19(10), 2.

Lachner, F., Naegelein, P., Kowalski, R., Spann, M., & Butz, A. (2016). Quantified UX: Towards a common organizational understanding of user experience. In Proceedings of the 9th Nordic Conference on Human-Computer Interaction-NordiCH ’16 (pp. 56:1–56:10). https://doi.org/10.1145/2971485.2971501.

Larner, J., & Walldius, Å. (2019). The Platform Review Alliance Board: Designing an organizational model to bring together producers and consumers in the review and commissioning of platform software. Journal of Organization Design, 8(1), 14. https://doi.org/10.1186/s41469-019-0055-8.

Li, C., Miller, T. S., Zeleznik, R. C., & LaViola Jr, J. J. (2008). AlgoSketch: Algorithm sketching and interactive computation. SBM, 175–182.

Lin, J., Thomsen, M., & Landay, J. A. (2002). A visual language for sketching large and complex interactive designs. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 307–314).

Lin, Y., Guo, J., Chen, Y., Yao, C., & Ying, F. (2020). It is your turn: Collaborative ideation with a co-creative robot through sketch. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (pp. 1–14). https://doi.org/10.1145/3313831.3376258.

Lupfer, N., Fowler, H., Valdez, A., Webb, A., Merrill, J., Newman, G., & Kerne, A. (2018). Multiscale design strategies in a landscape architecture classroom. In Proceedings of the 2018 Designing Interactive Systems Conference (pp. 1081–1093).

Osterwalder, A., & Pigneur, Y. (2010). Business model generation: a handbook for visionaries, game changers, and challengers. Wiley.

Pipek, V., & Wulf, V. (2009). Infrastructuring: Toward an integrated perspective on the design and use of information technology. Journal of the Association for Information Systems, 10(5), 1.

Roberts, J. C., Jackson, J. R., Headleand, C., & Ritsos, P. D. (2016). Creating explanatory visualizations of algorithms for active learning.

Santiago Walser, R., Seeber, I., & Maier, R. (2019). Designing a digital nudge for convergence: The role of decomposition of information load for decision making and choice accuracy. AIS Transactions on Human-Computer Interaction, 11(3), 179–207.

Tohidi, M., Buxton, W., Baecker, R., & Sellen, A. (2006). Getting the right design and the design right. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1243–1252). ACM.

Tran Luciani, D., & Vistisen, P. (2017). Empowering non-designers through animation-based sketching. In 7th Nordic Design Research Conference Nordic Design Research Conference (pp. 1–8). Nordes, Nordic Design Research.

Upton, C., & Doherty, G. (2006). Visual representation of complex information structures in high volume manufacturing. In T. Clemmensen (Ed.), IFIP International Federation for Information Processing (Vol. 221, pp. 27–45). https://doi.org/10.1007/978-0-387-36792-7_2.

Vistisen, P., Jensen, T., & poulsen, S. B. (2016). Animating the ethical demand: Exploring user dispositions in industry innovation cases through animation-based sketching. ACM SIGCAS Computers and Society, 45(3), 318–325.

Walldius, Å., & Andersson, A. (2016). Design patterns for user-driven workplace software labeling. In CHI 2016 Conference CHI4GOOD, San Jose, California, USA (7–12 May 2016).

Walldius, Å., Sundblad, Y., Bengtsson, L., Sandblad, B., & Gulliksen, J. (2009). User certification of workplace software: Assessing both artefact and usage. Behaviour & Information Technology, 28(2), 101–120.

Title: Relation Artefacts Type II
Author: Prof. Torkil Clemmensen
Publisher: Springer International Publishing
Book: Human Work Interaction Design
Print ISBN: 978-3-030-71795-7

Electronic ISBN: 978-3-030-71796-4

Copyright Year: 2021
DOI: https://doi.org/10.1007/978-3-030-71796-4_4

Springer Professional

Abstract

Please log in to get access to your license.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"