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2022 | OriginalPaper | Chapter

4. Relational Capital and Organisational Resilience

Authors : Florinda Matos, Graciele Tonial, Maria Monteiro, Paulo Maurício Selig, Leif Edvinsson

Published in: Resilience in a Digital Age

Publisher: Springer International Publishing

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Abstract

In the current context, marked by the challenges of the digital transformation, the climate emergency, the risks of the Covid-19 pandemic and the economic and health crisis, resilience emerged as a concept explaining how societies, systems, and subsystems can respond to shocks and better manage the inherent risks that are constantly changing. With the digital transformation and the increasing use of the internet by organisations, relational capital has emerged as one of the components of intellectual capital with greater relevance for the resilience and agility of organisations. Through the most recent literature review, this study explores the relationship between relational capital and firms’ resilience indicators. The results provide empirical evidence for the positive relationship between the two concepts and present the basis for developing an auditing framework of organisational resilience.

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Title: Relational Capital and Organisational Resilience
Authors: Florinda Matos
Graciele Tonial
Maria Monteiro
Paulo Maurício Selig
Leif Edvinsson
Publisher: Springer International Publishing
Book: Resilience in a Digital Age
Print ISBN: 978-3-030-85953-4

Electronic ISBN: 978-3-030-85954-1

Copyright Year: 2022
DOI: https://doi.org/10.1007/978-3-030-85954-1_4

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