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Integration of Digital Services Within the Framework of the Implementation of “Government as a Platform” (GaaP) Model on the Example of a Social Fund Read chapter Read first chapter

2020 | OriginalPaper | Chapter

Russian Telecom: Focus on B2B and B2G

Authors : Elizaveta Kuzevanova, Nikolay Kazantsev

Published in: Digital Transformation and New Challenges

Publisher: Springer International Publishing

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Abstract

The telecommunication industry is a backbone of fourth industrial revolution and the emerging digital economy. Being one of the most competitive industries in terms of services quality, its service providers are looking at business expansion towards B2B and B2G clients. In this study we analyze and re-share the underlying end-2-end processes and list the certain steps through the eTOM framework. The study suggests improvements for telecommunications companies worldwide.

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Metadata
Title
Russian Telecom: Focus on B2B and B2G
Authors
Elizaveta Kuzevanova
Nikolay Kazantsev
Copyright Year
2020
Book
Digital Transformation and New Challenges

Print ISBN: 978-3-030-43992-7

Electronic ISBN: 978-3-030-43993-4

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-43993-4_11

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