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Published in:
2022 | OriginalPaper | Chapter
Self Submission of Meter Readings(MR)
Authors : Rohit Shukla, Ankamma Marpu, Ajay Gulati
Published in: ISUW 2021
Publisher: Springer Nature Singapore
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Abstract
During the crisis of COVID-19, meter-reading services are suspended and all NON AMR consumers are Getting billed on estimation. Thus, a new option of self submission of meter reading(MR) is required that does not require registration and no boundation is imposed on the consumer. Consumers can self-submission reading in simple way and get their bills prepared on actual basis. Thus consumer grievances is reduced recovery of dues gets facilitated. We have implemented 3 different services to consumer to submit their Meter reading. Self-MR submission through SMS, Website and Mobile App.