Service Design for Inter Floor Noise Problem: Using a Floor Noise Reduction Device Technology and Network System in Apartment Complex

Due to the rapid change in the residential style, about 70% of the population of South Korea reside in multi-unit dwelling today. As many people share the same building as a residential area, the neighboring interlayer noise problem becomes a serious social problem leading to murder, arson attack, etc. However, it is practically impossible to improve the buildings or introduce new building technologies to ones already built to prevent the inter floor noise. When noise occurs, there are no appropriate system or laws for people to impose special sanctions on the perpetrator. Most solutions are either too long in terms of process or indirect. It is necessary to have a process, which solves the problem directly and continuously. The survey results, that targeted people living in apartment houses, show that perpetrators are not aware of the actions that cause noises. Not only that, results show both victim and noise attacker’s lack of awareness of precise standards of interested noise. Above all, anyone living in the apartment houses can be a victim or a perpetrator of inter floor noise problem. Therefore, this study proposes a service in which the perpetrators can monitor, manage and supervise interlayer noises that they create. This service will help perpetrators be more keen to their own noise, ultimately preventing problems caused by interlayer noises. Through the service, it is expected that the number of victims suffering from the noise will be decreased and ultimately, the inter-floor noise complaint rate, which is increasing every year, will be reduced so it prevents neighbor’s conflicts and disputes.