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Published in:
2020 | OriginalPaper | Chapter
Siemens: Driving Global Change with the Digital Fit Rate in Order2Cash
Author : Gia-Thi Nguyen
Published in: Process Mining in Action
Publisher: Springer International Publishing
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Global change that sticks in a complex organization is not an easy task, yet this has been achieved in only 1 year with a lean team of three people within Siemens Digital Industries. Using the innovative technology of Process Mining and equipped with frontline experience as well as a distinct mindset, automation and digitalization have leaped forward tremendously on a global scale. This is the call for action, because everyone can achieve the same, as the secret sauce is simply the combination of head, heart, and hands.