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Published in:
2009 | OriginalPaper | Chapter
Social Adaptation of ERP Software: Tagging UI Elements
Authors : Marcus Nitsche, Martin Christof Kindsmüller, Udo Arend, Michael Herczeg
Published in: Online Communities and Social Computing
Publisher: Springer Berlin Heidelberg
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In this paper we present a newly designed annotation and collaboration component, which has been prototypically implemented on top of an ERP (Enterprise Resource Planning) system. Standard ERP software is often described as being inflexible in respect to personal needs of a single user or a user group. To cope with this problem, theories, and principles from classical
CSCW
research and design were combined with recent developments in
Social Software
and what is now often summarized as
Web 2.0
. Our component is inspired by Web 2.0 principles like user generated content, information sharing, and harnessing network effects. As the central paradigm we applied
social tagging
based on
folksonomies
as e.g. used in del.ico.us, Flickr, and YouTube. In addition best practices from research on
online community building
were used to design a
social annotating component
for ERP systems.