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Published in:
2013 | OriginalPaper | Chapter
6. Software as a Service: The Application Level of Cloud Computing
Authors : Peter Buxmann, Heiner Diefenbach, Thomas Hess
Published in: The Software Industry
Publisher: Springer Berlin Heidelberg
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Abstract
This chapter is devoted to cloud computing, a new form of IT service delivery via the Internet. The main focus will be on the Software as a Service (SaaS) concept, as this book primarily discusses issues relating to software rather than hardware. SaaS is regarded as a key trend—and figures on many IT decision-makers’ agendas. SaaS involves providing a standard software solution to customers in the form of a service over the Internet. The SaaS provider is responsible for the operation and maintenance of the multitenant software. These providers do not charge license fees. Instead, users pay fees for the right to use software components and services.